Compliance Investigations Case Manager

Danaher Corporation; York; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Compliance Investigations Case Manager to oversee their disclosure program with utmost confidentiality. This pivotal role involves managing a high volume of cases, ensuring proper categorization and escalation, and developing insightful reports for management. The ideal candidate will possess strong organizational skills and a deep understanding of compliance investigations. Join a team that values creativity and collaboration, where your contributions directly impact the integrity of the organization and its commitment to ethical practices.

Qualifications

• Experience in compliance investigations and case management is essential.
• Strong communication skills are required to handle confidential information.

Responsibilities

• Manage the intake and progression of Speak Up reports efficiently.
• Develop data analyses to identify case trends and compliance risks.

Skills

Compliance Investigations

Case Management

Communication Skills

Organizational Skills

Data Analysis

Education

Bachelor's degree or equivalent

Tools

Navex

LMS platforms (e.g., Workday)

Job description

Danaher Compliance Investigations Case Manager

At first glance, you’ll see Danaher’s scale. Our 65,000+ associates work across the globe at more than 15 unique operating companies within three platforms—life sciences, diagnostics, and biotechnology.

Look again and you’ll see the opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful. You’ll find associates who are as certain about their impact as they are about where they’re headed next.

You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years.

Position Overview

The Danaher Compliance Investigations Case Manager will be responsible for managing the company’s disclosure program (“Speak Up! Program”) with the utmost confidentiality and organization. This role requires a highly organized individual with the ability to effectively manage a high volume of cases. The position demands a high level of integrity and the capability to handle sensitive and highly confidential information.

Key Responsibilities

1. Case Intake and Management: Manage the intake and progression of each Speak Up report by ensuring reports are appropriately categorized, assigned to the appropriate investigator, and escalated as required per the Danaher Legal Escalation Policy. Triage reports not requiring investigation, track countermeasures, and identify reporting trends.
2. Generate Speak Up! Metrics & Management Reporting: Develop data analyses to identify case trends and compliance risks. Prepare reports for management and the Audit Committee, including case data and KPI performance.
3. Case Closure and Countermeasures Tracking: Assist investigators in closing cases, managing related documents, inputting countermeasures, and tracking their completion.
4. Stakeholder Engagement: Communicate effectively with global colleagues and stakeholders to ensure proper information sharing.
5. Develop and Maintain Program Standards: Draft and update investigation protocols, procedures, and templates.
6. Develop and Maintain Training & Communication Materials: Draft and update awareness materials and training curricula.
7. Translation Services Liaison: Coordinate with vendors for translations involving non-English speakers, manage purchase orders, and ensure timely, accurate translations.
8. Legal Hold Requests: Collaborate with IT to place legal holds on relevant devices, developing processes and tools as needed.
9. Forensic Activities Management: Work with external vendors for forensic activities, managing requests and findings.
10. Hotline Vendor Management: Serve as the primary contact for hotline operations, system changes, and account management.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Deep knowledge and experience in compliance investigations and case management.
• Strong communication skills, both written and verbal, with discretion handling confidential information.
• Excellent organizational skills and attention to detail.
• Proficiency with case management systems (e.g., Navex) and working effectively with external vendors.

Preferred experience includes using LMS platforms like Workday for training automation.

Join Our Team

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.