Compliance Delivery Manager

Govia Thameslink Railway Ltd.; Greater London; Hybride; GBP 35 000 - 40 000; Plein temps

Avantages offerts par ce poste

Final salary pension

Free travel on GTR and family

75% off travel on other train ops

Discounted Oyster Card

Family-friendly policies

StarHub employee benefits

Career development

Impact on millions of journeys

Résumé du poste

Govia Thameslink Railway Ltd. is hiring a Compliance Delivery Manager to oversee statutory compliance across a varied estate including stations, offices and housing.

The role requires coordinating inspections, certifications and remedial actions while managing risks and sustaining regulatory requirements. You will work with Facilities Management, operational stakeholders, contractors and tenants to ensure obligations are understood, delivered, and improved.

Qualifications

• Strong knowledge of compliance disciplines such as fire safety, electrical, water hygiene, gas, asbestos or building safety.
• Experience interpreting legislation and translating complex requirements into practical operational actions.
• Proficiency in compliance management systems and reporting tools.

Responsabilités

• Lead the delivery of statutory compliance programmes across the estate, ensuring inspections, testing, certification and remedial actions are completed within timescales.
• Monitor compliance performance, identify risks and implement practical solutions to maintain full regulatory compliance.
• Serve as the primary point of contact for operational compliance delivery, building relationships with facilities managers, station teams and contractors.
• Support and challenge tenants to meet statutory obligations with clear guidance and expert advice.
• Ensure accurate compliance records, certification and documentation are maintained for audit and assurance purposes.
• Drive a proactive, risk-based approach to compliance management and continuous improvement.
• Investigate compliance-related issues and coordinate corrective actions to mitigate risks.
• Contribute to audits, reporting, governance processes and performance reviews.
• Work with stakeholders to embed a positive compliance culture across the estate.

Connaissances

Stakeholder engagement

Compliance knowledge

Risk assessment

Attention to detail

Outils

Compliance software

Description du poste

£35,000 - £40,000 depending on experience along with excellent benefits

We're Hiring: Compliance Delivery Manager

Salary:- £35,000 to £40,000 depending on experience along with excellent benefits

Location:- Hybrid Working | Monument Place with regular travel across the GTR Estate

Contract Type:- Permanent

Are you passionate about property management?

Do you enjoy building relationships and influencing positive outcomes?

Can you confidently manage risks across a diverse property portfolio?

Do you thrive in a role that combines site-based activity with stakeholder engagement and problem solving?

If so, we would love to hear from you.

We are recruiting a ComplianceDelivery Manager tosupport the delivery of statutory requirements across a varied portfolio of stations, offices, train crews, commercial properties and residential accommodation.

The role will support a broad range of statutory disciplines including asbestos management, fire safety, water hygiene, electrical safety and landlord and tenant obligations.

Coverage Area

This role supports the GTR estate across stations, offices, train crews, commercial properties and residential accommodation. The successful candidate will be assigned a primary geographical area but may be required to support activities and projects across the wider GTR estate in line with business needs. Regular travel is required to support stakeholders, undertake assurance activities and maintain statutory obligations.

We are looking for aproactive and highly organised Compliance Delivery Manager to lead the delivery of statutory compliance across our estate. You will ensure that all inspection, testing, certification and remedial activities are effectively planned, managed and recorded, helping to create safe, compliant and operationally efficient environments for colleagues, customers and tenants.

Working across a varied portfolio, you'll act as the key link between Facilities Management teams, operational stakeholders, contractors and tenants, ensuring compliance obligations are understood, delivered and continuously improved.

What You'll Be Doing

• Lead the delivery of statutory compliance programmes across the estate, ensuring all inspections, testing, certification and remedial actions are completed within required timescales.
• Monitor compliance performance, identify risks and implement practical solutions to maintain full regulatory compliance.
• Serve as the primary point of contact for operational compliance delivery, building strong relationships with Facilities Managers, station teams and contractors.
• Support and challenge commercial and residential tenants to meet their statutory obligations, providing clear guidance and expert advice.
• Ensure accurate compliance records, certification and documentation are maintained and readily available for audit and assurance purposes.
• Drive a proactive, risk‑based approach to compliance management, focusing on prioritisation, continuous improvement and operational practicality.
• Investigate compliance-related issues and coordinate corrective actions to mitigate risks and prevent recurrence.
• Contribute to compliance audits, reporting, governance processes and performance reviews.
• Work collaboratively with stakeholders to embed a positive compliance culture across the estate.

What We're Looking For

• Strong knowledge of compliance disciplines such as fire safety, electrical, water hygiene, gas, asbestos or building safety.
• Proven ability to manage multiple compliance workstreams and contractors simultaneously.
• Excellent stakeholder engagement skills with the confidence to influence, challenge and support colleagues and tenants.
• Strong analytical and organisational abilities with exceptional attention to detail.
• Experience interpreting legislation and translating complex requirements into practical operational actions.
• Ability to assess risk, prioritise workloads and make sound decisions in a fast‑paced environment.
• Proficiency in compliance management systems and reporting tools

This is an exciting opportunity to join a growing Facilities team and play a key role in maintaining safe, efficient and well‑managed properties across one of the UK's largest rail networks.

What We Can Offer You

At GTR, we are committed to supporting our colleagues both professionally and personally. In return for your skills and dedication, we offer a competitive benefits package including:

• Final salary pension
• Free travel on GTR and sister groups for you and your family
• 75% off travel on other train operating companies for you, and leisure for your family
• Discounted Oyster Card
• Family‑friendly policies, including maternity, paternity, adoption, and shared parental leave
• Access to StarHub – our employee benefits platform offering discounts with a wide range of retailers and services
• Career development and progression opportunities across the UK's largest rail networks
• The opportunity to make a real difference to millions of customer journeys every year

We will keep candidates informed throughout the process and aim to complete hiring decisions in a timely manner.

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitableapplications.

“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”

Tonderai Matizha-Johnson
Area Operations Manager

“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”

“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”

“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”

Nathaniel Owen
Station Manager

“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”

“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”

Zoey Hudson
Head of Talent, Diversity and Inclusion

“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first-hand how tough it can be to find work once you’re out of it.”

“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”