Compliance Co-ordinator

Lomond; Exeter; On-site; GBP 25,000; Full time

Job summary

An exciting opportunity awaits in a dynamic real estate firm for a Compliance Co-Ordinator. This full-time role involves ensuring compliance across multiple client accounts, facilitating communication among stakeholders, and leading the way in understanding new legislation. Join a forward-thinking company that values excellence, diversity, and professional development. With a commitment to transforming the real estate landscape, this position offers a chance to make a significant impact while enjoying a supportive work environment and a variety of employee perks. Apply today and be part of a team that truly values your contributions!

Benefits

Employee Assistance Programme

Annual Leave Purchase Scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Competitive Base Pay

Electric Vehicle Scheme

Length of Service Celebrations

Pension Plan

Professional Development Funding

Qualifications

• Experience in property or risk management is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Ensure compliance with property management standards and legislation.
• Assist with administrative tasks and facilitate supplier visits.

Skills

Property Management Experience

Verbal Communication Skills

Organizational Skills

Problem-Solving Ability

Customer Service Skills

Negotiation Skills

IT Skills (MS Office Suite)

Ability to Remain Calm Under Pressure

Education

Legal Right to Work in the UK

Job description

Welcome to Lomond, the UK's leading network of lettings and estate agencies. We are not just a successful acquisitions company; we have established ourselves as a prominent player in the real estate industry. Our extensive network consists of 12 leading lettings and estate agencies, and we have made over 50 strategic acquisitions to date. At Lomond, we are relentlessly committed to excellence and dedicated to transforming the real estate landscape. With our team's vast industry expertise and local knowledge, we are here to redefine expectations in our sector and lead the way for change.

We're happy to offer an exciting opportunity to join our Investment Management team in a newly created role of Compliance Co-Ordinator. This is a full time, permanent position located in Exeter. You'll enjoy a standard working week of 37.5 hours, Monday to Friday, 9.00am to 5.30pm. The salary on offer ranges up to £25,000 per annum, depending on experience.

About the Role

The business requires the highest professional standards to be consistently applied to the running of its multiple client accounts. Some of the key duties are:

• Instructing mandatory and best practice compliance to our supply chain in order to keep properties in management compliant.
• To assist with admin of the role, which will involve the facilitation of visits between suppliers and residents, providing documentation to multiple parties.
• To become a specialist in your field and lead the way with understanding new compliance legislation in relation to the private rented sector and its effect on the operation of the business.
• To be responsible for the correctness of compliance certification issued by suppliers.
• To be able to communicate effectively with landlords, contractors, PMs and local authorities in a positive manner.
• To ensure operating systems are kept up to date, with clear notes on actions relating to the works orders.
• Work collaboratively with other colleagues specifically in other departments offering support, working on joint projects and working together to achieve the business objectives.
• Ensure we deliver exceptional customer service in all aspects of the business.
  
  

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

You Need These Qualifications And Experience

• Previous property/risk management experience is desired.
• Great verbal and nonverbal communication skills.
• Ability to lead and see jobs to a conclusion.
• Strong customer service skills.
• Good organisational skills with a problem-solving ability.
• Good communication/negotiation skills and very competent in resolving conflict and potential disputes.
• Confident at relaying information.
• Ability to prioritise and multi-task.
• Ability to remain calm under pressure in a fast-paced environment.
• Good IT skills including MS Office Suite.
• Legal Right to Work in the UK
  
  

At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's What You Can Look Forward To

• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Exclusive Electric Vehicle Scheme enabling salary sacrifice payments for top of range EVs.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
  
  

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!