Compliance Assurance Analyst

Mastercard; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Mastercard is seeking a Compliance Assurance Analyst in London. This role focuses on leading compliance testing and monitoring activities, ensuring adherence to regulatory requirements within the EU/UK Open Banking framework. Ideal candidates will have experience in compliance and strong testing methodologies to enhance Mastercard's processes and controls.

Qualifications

• Experience in a monitoring and testing role at a PSP or bank.
• Strong knowledge of assurance, monitoring, and testing practices.
• Effective communication skills, both oral and written.

Responsibilities

• Define testing strategies and approaches, including manual and automated testing.
• Lead testing of complaints handling and data compliance practices.
• Stay current with new testing tools and industry best practices.

Skills

Assurance practices

Monitoring and testing

Effective communication

Interpersonal skills

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Compliance Assurance Analyst

Location: London

Overview

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Leveraging Mastercard’s global payments network, our account-to-account business provides domestic and cross-border solutions to enable the frictionless future of payments. We help our customers leverage rich messaging functionality and applications to capture business and consumer payment flows both domestically and cross-border; offer solutions to connect, enable, and safeguard the Open Banking ecosystem, and protect banks and their customers. All this is supported by account-based data insights and consulting to help our clients optimize their payment strategies worldwide. The Open Banking team is looking to expand its product offering on a global basis.

At Mastercard, we are committed to the highest standards of ethics and integrity. Ethics and Compliance are at the core of our company values and are essential to both the personal success of every Mastercard employee and the success of the company. The Analyst will be responsible for leading monitoring and testing of compliance program activities across EU/UK Open banking. Working under general supervision, this role will design testing procedures, test plans, and assist in assessing the effectiveness of compliance systems and controls.

Role

• Define testing strategies and approaches, including manual and automated testing of controls
• Conduct root cause analysis and provide recommendations for process improvements and enhancements
• Lead testing of complaints handling, outsourcing, major incidents, and data compliance practices and controls
• Communicate issues identified during testing processes to management as appropriate
• Support systems used for maintaining an effective compliance program
• Stay up to date with new testing tools, technologies, and industry best practices, including AI to enhance testing strategies

All About You

• Experience in a monitoring and testing role at a PSP or bank
• Strong knowledge of assurance, monitoring, and testing practices with demonstrated experience
• Exposure to testing processes, including test planning, test case preparation, execution, and recommendation/action management
• Experience in an EMI, PSP, or fintech environment is preferable
• Basic understanding of system architectures and data flow diagrams and documentation
• Basic understanding of Open Banking
• High self-motivation, organization, time management, and attention to detail
• Effective communication skills to executives, peers, and staff, with impact and authenticity
• Strong interpersonal skills, with both oral and written communication abilities, including drafting technical documents for diverse audiences

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risks. Every Mastercard employee or representative must:

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of accessed information
• Report any suspected security violations or breaches
• Complete all mandatory security trainings as per Mastercard’s guidelines