Quality Assurance Analyst (Remote)

Starr Companies; London; Remote; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking global insurance organization as a Quality Assurance Analyst. In this engaging role, you will support the Underwriting Performance and Control function, ensuring data integrity and accuracy across various operations. Collaborate with diverse teams to analyze data quality issues and implement robust control frameworks. This opportunity allows you to make a significant impact in a dynamic environment while developing your skills in a supportive and inclusive workplace. If you have a keen eye for detail and a passion for quality assurance, this role is perfect for you!

Benefits

First-class training and development opportunities

Inclusive work environment

Opportunity for career growth

Qualifications

• 5 years of general office experience and familiarity with insurance principles.
• Experience in a similar role is desirable.

Responsibilities

• Support quality assurance checks and provide feedback on data accuracy.
• Monitor underwriting operations to ensure high levels of accuracy.

Skills

High standards of accuracy and data integrity

High attention to detail

Analytical and problem solving

Numerate

Written and oral English skills

Insurance documentation understanding

Education

GCSE/A Levels or equivalent

Tools

Microsoft Office Suite

Eclipse

Job description

Quality Assurance Analyst (Remote)

Location: 30 Fenchurch Avenue, London, UK

Time Type: Full time

Posted On: Posted Yesterday

Job Requisition ID: JR2802

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

Role Purpose

We are currently hiring a Quality Assurance Analyst to join and support the Underwriting Performance and Control (UPAC) function, providing a robust first line control and review, critique and feedback on data quality issues to various stakeholders within the business.

Roles & Responsibilities

• Support the UPAC team regarding first line quality assurance checks, providing feedback and support when errors are identified.
• Responsible for monitoring the processing submitted by the underwriting operations technicians, ensuring high levels of accuracy and driving improvements in data accuracy across the business.
• Review the quality and accuracy of the work produced by the Underwriting Operations Team using an agreed set of criteria.
• Review, analyse and report on data accuracy/integrity across underwriting and operational activities.
• Work with various functions including underwriting, coverholder management, credit control and bordereaux management to understand data points utilised within processing, and the impact they have on business performance.
• Support the bordereaux management team in reconciliation and sense checking of data.
• Work with the UPAC Manager and Senior QA Analyst to ensure onboarding and development of QA framework.
• Support the Operations management team in implementing the data quality framework and growing the remit of the function to provide a robust first-line control.
• Remain proactive when articulating performance trends and data quality issues to Senior QA Analyst and UPAC Manager.

Person Specification

Experience:

• 5 years general office experience;
• Experience in a similar role previously is desirable;
• Basic understanding of insurance principles across a variety of classes.

Skills:

• High standards of accuracy and data integrity;
• High attention to detail;
• Analytical and problem solving;
• Numerate;
• Written and oral English skills;
• Insurance documentation understanding.

Systems & I.T:

• Microsoft Office Suite;
• Eclipse – Desirable but not essential.

Qualifications:

• GCSE/A Levels or equivalent.

This role is a remote role but the selected candidate would be expected to commute and attend the London office 1 day per month.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

About Us

Starr Insurance is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world. Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.