Compliance Assistant

Arthur J. Gallagher & Co. (AJG); Wakefield; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a dynamic global brokerage team where your problem-solving skills will shine as a Compliance Assistant. This role is pivotal in enhancing customer experience and operational processes. You'll collaborate closely with the Customer Experience Manager, tackling compliance challenges and improving performance standards. The company fosters a culture of inclusion and diversity, ensuring every voice is heard. With a commitment to sustainability and community support, this is an opportunity to make a meaningful impact while enjoying a range of competitive benefits and career growth. If you're ready to embrace a rewarding challenge, this role is for you!

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance

Income protection

Health cash plan or Private medical insurance

Employee Stock Purchase plan

Discounted gym membership

Season ticket loan

Emergency back-up family care

Volunteering days

Qualifications

• Experience in compliance or operational roles is preferred.
• Ability to work independently and take initiative.

Responsibilities

• Support business performance and compliance standards.
• Conduct internal systems testing and raise compliance issues.

Skills

Problem-solving

Analytical skills

Communication

Education

Eligible to work in the UK

Tools

MS Office

Job description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Are you someone who enjoys problem-solving and seeking process improvement? You’ll be known as a Compliance Assistant working in our Customer Experience Team where you’ll play a key role in how we test and measure our processes and products to ensure they are crafted to deliver effective customer outcomes.

How you'll make an impact

You’ll offer support to the business by seeking ways to improve performance, efficiencies, compliance standards, operational processes and customer experience. You’ll be working with our Customer Experience Manager on a range of projects and improving our relationship with our support team in India.

• Carry out internal systems testing for new and enhanced documents, products or services
• Raise significant compliance/operational issues to management, supporting with root cause analysis and effective solutions
• Support regular review of business units, business processes and company activities to ensure adherence to policies, procedures and regulations
• Assist in developing and implementing an effective compliance culture throughout Gallagher

About You

• You work well independently and off your own initiative
• You’ll be able to communicate efficiently with people across the business via phone and email correspondence
• You have experience using MS Office
• You are analytical and can demonstrate problem-solving skills
• Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail]. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.