Compliance and Risk Manager

Emeria UK; City Of London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Emeria UK seeks a Compliance and Risk Manager in London with hybrid working office; you will be the lead SME for risk management, regulatory compliance, governance and ethics, reporting to the legal team and supporting strategic objectives.

You will implement and continually improve Emeria UK's governance, risk and compliance (GRC) framework, embed a culture of integrity, and provide oversight across brands. Strong stakeholder engagement is essential.

Qualifications

• Significant experience developing and implementing risk, compliance and governance frameworks.
• Proven experience designing and implementing enterprise-wide Governance, Risk and Compliance frameworks.
• Demonstrable experience managing enterprise risk programmes and compliance monitoring activities.
• Experience leading business change, transformation or framework implementation initiatives.
• Experience investigating compliance breaches and delivering remediation programmes.
• Strong track record of presenting to executive leadership teams, committees and boards.
• Experience managing external regulators, auditors and assurance providers.
• Experience within residential property, real estate, financial services or another highly regulated sector would be advantageous.

Responsibilities

• Lead and continuously enhance Emeria UK's Enterprise Risk Management Framework.
• Ensure risks are identified, assessed, monitored and managed across Emeria UK.
• Maintain oversight of Emeria UK's risk profile and report to senior leadership and governance forums.
• Promote a strong risk management culture and embed risk-based decision making.
• Monitor external risks and regulatory developments affecting the business.
• Lead the implementation and ongoing effectiveness of Emeria UK's Compliance Framework.
• Provide expert advice on regulatory compliance, ethics, AML/anti-bribery, data protection and responsible business conduct.
• Oversee monitoring, investigations, remediation programmes and governance reporting.

Skills

Strategic thinking

Analytical skills

Regulatory knowledge

Leadership

Communication skills

Stakeholder management

Job description

Job Advert

Job Title: Compliance and Risk Manager
Location: London / Hybrid
Hours: Monday to Friday, 09:00 - 17:00

The Role

The role serves as Emeria UK's lead subject matter expert for risk management, regulatory compliance, business integrity matters and governance.
Reporting to the legal team, the role is responsible for the implementation and continuous improvement of Emeria UK's compliance, risk management and governance frameworks. The role will support the business in identifying, assessing and managing risk, embedding a culture of compliance and ethical conduct, and ensuring appropriate governance arrangements are in place to support strategic objectives. The role will work collaboratively across all operating brands and functions to strengthen organisational resilience, regulatory compliance and risk-informed decision making.

Key Responsibilities

Risk Management

• Lead, implement and continuous enhancement of Emeria UK's Enterprise Risk Management Framework.
• Ensure risks are effectively identified, assessed, monitored and managed across Emeria UK.
• Maintain oversight of Emeria UK's overall risk profile and provide regular reporting, insights and recommendations to senior leadership and governance forums.
• Promote a strong risk management culture and embed risk-based decision making across all operating brands and functions.
• Monitor emerging external risks and industry developments that may impact the business.

Compliance

• Lead the implementation and ongoing effectiveness of Emeria UK's Compliance Framework.
• Ensure appropriate policies, procedures and controls are in place to support compliance with applicable laws, regulations, standards and internal requirements.
• Provide expert advice on regulatory compliance, business ethics, anti financial crime, anti bribery and corruption, data protection and responsible business conduct.
• Oversee compliance monitoring, investigations, corrective actions and remediation programmes.
• Lead regulatory horizon scanning, identifying and assessing legislative and regulatory developments that my impact the business.
• Maintain oversight of Emeria UK's Code of Conduct, Speak Up arrangements and initiatives that promote a culture of integrity, accountability and ethical behaviour.
• Support the management of compliance, integrity and conduct risks across the value chain, including suppliers, contractors and business partners.
• Provide oversight and support to designated compliance function holders, including the Money Laundering Reporting Officer (MLRO), Data Protection Officer (DPO) and other regulatory appointments and undertake such responsibilities where formally assigned.
• Champion a culture of integrity, accountability and continuous improvement across the organisation.

Governance and Assurance

• Own and continuously improve Emeria UK's Governance, Risk and Compliance (GRC) Framework, ensuring alignment with strategic objectives and regulatory requirements.
• Ensure governance arrangements remain aligned to legal, regulatory and business requirements.
• Provide oversight of policy governance, internal control effectiveness and assurance activities across the organisation.
• Prepare and present governance, risk and compliance reporting to Executive Leadership, Board and relevant governance committees.
• Develop and oversee a risk-based compliance monitoring and assurance programme to assess the effectiveness of controls, identify gaps and drive continuous improvement.

Experience

• Significant experience developing and implementing risk, compliance and governance frameworks within a complex and regulated environment.
• Proven experience designing and implementing enterprise-wide Governance, Risk and Compliance frameworks.
• Demonstrable experience managing enterprise risk programmes and compliance monitoring activities.
• Experience of leading business change, transformation or framework implementation initiatives.
• Experience investigating compliance breaches and delivering remediation programmes.
• Strong track record of presenting to executive leadership teams, committees and boards.
• Experience managing external regulators, auditors and assurance providers.
• Experience within residential property, real estate, financial services or another highly regulated sector would be advantageous.

Knowledge

• Strong knowledge of enterprise risk management, governance and compliance best practice.
• Understanding of UK regulatory requirements and emerging regulatory developments.
• Knowledge of anti-money laundering, fraud prevention, bribery and corruption controls.
• Understanding of data protection and privacy frameworks.
• Knowledge of internal controls, assurance methodologies and governance structures.
• Awareness of ESG-related governance and regulatory requirements.
• Understanding of risk management standards and frameworks, including ISO 31000 or equivalent.

Skills and Behaviours

• Strategic thinker with strong commercial awareness.
• Excellent analytical, problem-solving and decision-making capabilities.
• Ability to translate complex regulatory and risk issues into practical business actions.
• Strong leadership and influencing skills with the ability to engage stakeholders at all levels.
• Excellent written, verbal and presentation skills.
• Ability to build trusted relationships across functions and operating companies.
• High levels of integrity, professionalism and sound judgement.
• Self-motivated, resilient and comfortable operating in a dynamic environment.
• Strong organisational and prioritisation skills.
• Proficient in the use of technology, reporting tools and data-driven risk management approaches.

About The Company

Emeria UK operates in the residential real estate sector through its operating brands of Campions, FirstPort, Innovus and Knight Square. Emeria UK has a vision to be the leader of residential real estate services in the UK..
Emeria UK is a leading residential real estate services provider, operating through its established brands of Campions, FirstPort, Innovus and Knight Square. With a vision to become the market leader in residential real estate services across the UK, the business is committed to delivering exceptional customer outcomes, operational excellence and sustainable growth.
As part of this ambition, Emeria UK is strengthening its governance, risk management and compliance capabilities to support an increasingly complex regulatory environment and evolving stakeholder expectations. Reporting to the Head of ESG, the Risk and Compliance Manager will play a critical role in embedding robust governance frameworks, enhancing organisational resilience and fostering a culture of accountability, integrity and risk-informed decision-making across the Group.