Compliance and Oversight Lead Manager

SRG; United Kingdom; On-site; GBP 70,000 - 95,000; Full time

Job summary

SRG is seeking a Compliance & Oversight Lead Manager to monitor global labeling, artwork, and U.S. advertising and promotion (GLAAM) processes. You will ensure data quality and compliance while supporting continuous improvement initiatives within the function.

You will identify trends, drive remediation activities, and provide guidance to internal stakeholders involved in labeling activities to enable timely, compliant decisions across the portfolio.

Qualifications

• Bachelor's Degree or equivalent experience.
• Degree in Regulatory Affairs or related discipline desirable.
• 3-8 years' experience within a global/pharma environment.
• Labelling and/or Regulatory Affairs experience preferred.
• Ability to work independently and manage multiple priorities.
• Demonstrated project management and coordination experience.
• Strong written and verbal communication skills.
• Experience supporting continuous improvement initiatives is desirable.

Responsibilities

• Monitor compliance, process, and data oversight across GLAAM.
• Generate project line listings and reports for portfolio/resource management.
• Maintain GLAAM SharePoint pages and trackers.
• Support labelling processes with business cases, job aids, and process docs.
• Conduct routine process/quality monitoring per plans.
• Support QE investigations and remediation activities.
• Analyze regulatory and labelling data for accuracy and insights.
• Collaborate with SMEs to resolve data discrepancies.
• Identify trends, risks, and opportunities for improvement.
• Coordinate departmental initiatives to enhance labelling/regulatory processes.
• Assist implementation of process improvements and efficiency initiatives.
• Provide data-driven insights to project leaders and stakeholders.

Skills

Project management

Data analysis

Stakeholder communication

Process improvement

Problem solving

Education

Bachelor's degree

Regulatory Affairs degree desirable

Tools

SharePoint

Job description

The Compliance & Oversight Lead Manager is responsible for monitoring business processes, ensuring data quality and compliance, and supporting continuous improvement initiatives within the Global Labeling, Artwork & U.S. Advertising & Promotion (GLAAM) function. The role involves identifying trends, driving process improvements, supporting remediation activities, and providing guidance and support to internal stakeholders involved in labeling activities.

Key Responsibilities

Compliance, Process & Data Oversight

• Generate GLAAM project line listings and reports to support effective portfolio and resource management.
• Maintain GLAAM SharePoint pages and resources, including brand tracking, Global Labelling Lead (GLL) trackers, and therapeutic area lists.
• Support labelling processes through the creation and maintenance of business cases, job aids, work instructions, and process documentation.
• Conduct routine process and quality monitoring in line with agreed business plans and schedules.
• Support Quality Event (QE) investigations and remediation activities as required.
• Analyse regulatory and labelling system data to ensure accuracy, quality, and alignment with key business reports.
• Work with Subject Matter Experts (SMEs) to investigate and resolve data discrepancies.
• Monitor business process performance and identify trends, risks, and opportunities for improvement.
• Coordinate departmental initiatives aimed at enhancing labelling and regulatory processes.
• Support the implementation of process improvements and efficiency initiatives.
• Provide data-driven insights and recommendations to project leaders and key stakeholders.

Required Qualifications

Education

• Bachelor's Degree or equivalent experience.
• Degree in Regulatory Affairs or related discipline desirable.

Experience

• 3-8 years' experience within a global or multinational pharmaceutical environment.
• Previous experience within Labelling and/or Regulatory Affairs preferred.
• Ability to work independently and manage multiple priorities effectively.
• Demonstrated project management and project coordination experience.
• Proven track record of delivering high-quality work to agreed timelines.
• Strong written and verbal communication skills.
• Experience supporting continuous improvement initiatives is desirable.

Technical Skills

• Strong project management, coordination, and facilitation skills.
• Excellent verbal and written communication abilities.
• Strong analytical and problem-solving capabilities.
• Ability to manage medium-complexity projects and adapt to evolving business needs.
• Experience analysing and manipulating data to support decision-making.
• Ability to synthesise complex data and processes into clear conclusions and actionable insights.
• Knowledge of communication, process design, and continuous improvement tools desirable.
• Ability to evaluate, diagnose, and improve business processes and systems.