Compliance and Onboarding Administrator

Outcomes First Group; Bolton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Life Assurance

Pension

Wellbeing support

Family growth package

Cycle to Work

Job summary

Outcomes First Group is seeking a Compliance and Onboarding Administrator to support our fast-paced Compliance team. You will administer the referencing process, undertake pre-employment checks including DBS checks, and help ensure safer recruitment standards are met.

You will manage candidate records in the ATS, communicate with applicants via phone, email and social media, and coordinate with Learning and Talent to book inductions and start dates, while delivering a high quality onboarding

Qualifications

• Experience administering references and pre-employment checks.
• Experience with DBS checks and safeguarding standards.
• Strong organisational skills and ability to meet SLAs.
• Excellent communication via phone, email and social media.
• Ability to work under pressure and meet tight deadlines.
• Collaborative mindset and team orientation.

Responsibilities

• Administer the referencing process to support onboarding within SLAs.
• Manage candidate records in the ATS and keep job details accurate.
• Proactively communicate with candidates via phone, email and social channels.
• Provide updates to recruiting managers on recruitment performance.
• Coordinate pre-employment checks in line with SAFER recruitment standards.
• Collaborate with Learning and Talent to book inductions and share information.

Skills

Customer service

Attention to detail

Organised

Time management

Teamwork

Communication

Tools

Applicant tracking system

Job description

Outcomes First Group is on the lookout for a passionate process driven person with a problem-solving attitude to join our Compliance team as a Compliance and Onboarding Administrator. Are you interested in working in a fast paced and high-volume customer facing role? As our Compliance and Onboarding Administrator you will help to administer the referencing process in a timely and effective manner. You will help recruit best fit candidates, as quickly as possible by acquiring references within our preferred SLAs. You will communicate with offered candidates undertaking pre-employment checks including DBS checks and overall uphold the groups commitment to safeguarding our pupils by championing our safer recruitment standards.,

• Administer the referencing process accurately and efficiently to help deliver a proactive onboarding service to allow for the highest standard of care.
• Manage all candidate records in the applicant tracking system ensuring all job details and candidate records are accurate.
• Communicate with candidates proactively using the system, phone, email and field queries via email, phone and social media to ensure all documentation is complete to avoid delays to start date.
• Respond to recruiting manager queries via phone and email providing updates on recruitment performance as requested by Resourcing Managers.
• Conduct pre-employment checks in a timely and effective manner and within SLA's and in line with SAFER recruitment including DBS checks, reference checks, and reference verifications in line with process and within SLA's.
• Coordinate and work with Learning and Talent to ensure all new starters are booked on the induction and receive all relevant information.
• Following up candidates where offers are not accepted.
  Customer service experience including telephone customer service.
• Ability to work under pressure and to tight deadlines.
• Highly organised can prioritise and manage on workload.
• Ability to work collaboratively as part of a team.
• Attention to detail.
  At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world's leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen., Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.

Your health and wellbeing are important to us, so you'll get an exceptional reward package including:

• Life Assurance
• Pension scheme with options to increase your contributions
• \"Your Wellbeing Matters\" - access to a wide range of first-class mental health support services and physical health checks
• Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including:

• A wide range of health, wellbeing, and insurance benefits
• 100's of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.