Compliance and Administration Assistant

SmartRecruiters, Inc.; Liverpool; Hybrid; GBP 28,000 - 29,000; Full time

Job summary

Catch22 is hiring for a Connect to Work administration role in Liverpool. You will work with the Connect to Work team leader and employment specialists to ensure all administrative and compliance activities align with contractual requirements, including GDPR and data security, and maintain high-quality records in the CRM system.

The position offers hybrid working with at least 3 days in the Liverpool office, and a yearly compensation of GBP 28,000 to GBP 28,500.

Qualifications

• Experience in employability or welfare-to-work programs.
• Strong administration and organisational skills.
• Understanding of compliance and data security.
• Hybrid work arrangement with office-based days in Liverpool.

Responsibilities

• Support compliance and administration across the Liverpool Connect to Work programme.
• Maintain participant and programme records in the CRM system.
• Conduct data quality checks and assist with audits.
• Prepare documentation for internal and external audits.
• Ensure GDPR and data security compliance.
• Provide administrative support for meetings and events.
• Work collaboratively within the Connect to Work team.
• Help ensure contract compliance and quality standards.

Skills

Compliance

Administration

Data protection

GDPR knowledge

Audit support

Teamwork

Interpersonal skills

Tools

CRM systems

Job description

• Service type: Connect With Work Liverpool SEQF
• Compensation: GBP 28,000 - GBP 28,500 - yearly

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

Weachievethis in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we useour knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help.

Job Description

You will work closely with the Connect to Work team leader and employment specialists to ensure all administrative and compliance activities are completed accurately, efficiently, and in line with contractual requirements for the Connect to Work contract (St Helens & Wirral delivery areas). You will support the delivery of the Connect to Work programme by maintaining high-quality records, preparing for audits, and helping ensure compliance with contract, data security, and quality standards.

Your day-to-day responsibilities will be:

• Supporting compliance &administration activities across the Liverpool Connect to Work programme
• Assisting the Employment Specialists withaccuracy of participant and programme records on the CRM system.
• Supporting data quality checks, file reviews, and audit activity to ensure compliance with contractual requirements.
• Assisting with the preparation of documentation required for internal audits, external audits, and monitoring activity.
• Supporting compliance processes associated with Catch22, Liverpool City Region Combined Authority and the prime provider'squality standards.
• Assisting with fidelity checks and quality assurance activity to help ensure delivery aligns with the Supported Employment Fidelity Scale (SEQF) framework
• Ensuring information is managed securely and in accordance with GDPR, data protection, and information security requirements.
• Providing administrative support to programme delivery, meetings, events, and operational activities as required.
• Understanding of compliance, GDPR and data security requirements.
• Strong administration and organisational skills with excellent attention to detail.
• Experience of maintaining accurate records and CRM systems.
• Ability to conduct data quality checks and support audit activities.
• Strong interpersonal skills with the ability to work effectively as part of a team.
• Experience within employability, welfare-to-work, skills, or related support services programmes.

Hybrid Working: Expectation of being office based at least 3 days a week in Liverpool

We aim to review applications as quickly as possible. However, due to the volume ofinterest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.