Compliance Administrator

LLOYD'S REGISTER INTERNATIONAL; Sidmouth; Hybrid; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Pension

Life assurance

33 days holiday (pro rata)

Wellbeing team

Pilates and Yoga classes

Access to 24/7 GP

Free parking

Restaurant/shop discounts

Job summary

The Donkey Sanctuary is seeking a part-time Compliance Administrator to join our Legal and Governance Department in Sidmouth. You will provide full administrative support to the Compliance Team, handling queries professionally and liaising with internal and external stakeholders.

Key duties include managing the Compliance Support Desk, assisting with SARs, CCTV processes, risk and insurance administration, and policy system administration. This is a hybrid role with one site day per week.

Qualifications

• Previous experience in a busy administrative role.
• Experience providing admin support within compliance, governance, risk, data protection, insurance, or policy environments.
• Excellent interpersonal and customer service skills with ability to interact with people at all levels.
• Strong verbal and written communication skills.
• Outstanding organisational and planning skills with high accuracy and deadlines.
• Excellent problem-solving skills.
• Competent IT skills (MS Office 365).

Responsibilities

• Managing and triaging the Compliance Support Desk, allocating queries to advisers and monitoring responses.
• Supporting SAR administration, coordinating scope with advisers and tracking deadlines.
• Assisting with CCTV compliance processes, maintaining logs and documentation.
• Providing admin support for risk management activities, maintaining risk registers and updates.
• Supporting administration of insurance claims and liaising with insurers.
• Administering the policy management system and publishing policies on internal platforms.
• Coordinating quarterly insurance review meetings and recording minutes and action logs.

Skills

Administrative experience

Compliance awareness

Interpersonal skills

Verbal and written communication

Organisation and planning

Problem solving

Tools

Microsoft Office 365

Job description

Job description

Compliance Administrator (2290)

• Salary:£19,082 per annum
• PoscitySidmouth
• PoscountryUnited Kingdom
• Area:People and Planning
• Vacancy Type:Permanent
• Full or Part Time?:Part Time

The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships.

These are exciting times for the charity and we have an excellent opportunity for a professional and flexible team player to join our busy Legal and Governance Department. As Compliance Administrator, you will provide full administrative assistance to the Compliance Team, responding to queries and communicating with internal and external stakeholders in a professional and customer service orientated manner.

About you:

• Previous experience of working within a busy administrative role.
• Experience of providing administrative support within a compliance, governance, risk, data protection, insurance, or policy environment.
• Excellent interpersonal and customer service skills with a proven ability to successfully interact with people at all levels.
• Strong verbal and written communication skills.
• Outstanding organisational and planning skills and able to maintain a high level of accuracy and attention to detail whilst dealing with a number of conflicting demands and deadlines.
• Excellent problem-solving skills.
• Competent IT skills (proficient in use of Microsoft Office 365).

About the role:

Your principal duties and responsibilities will include –

• Managing and triaging the Compliance Support Desk, allocating queries to appropriate advisers and proactively monitoring and chasing responses to ensure timely resolution.
• Supporting the administration of Subject Access Requests (SARs), including coordinating with advisers to confirm scope, managing communication with data owners, tracking statutory deadlines, and conducting initial document searches in preparation for redaction.
• Assisting with CCTV compliance processes, including maintaining logs and ensuring appropriate documentation of assessments.
• Providing administrative support for risk management activities, including maintaining risk registers, coordinating updates and supporting risk review processes.
• Supporting the administration of insurance claims, including coordinating documentation and liaising with internal stakeholders and external insurers.
• Administering the policy management system, including issuing review reminders, tracking approvals, and ensuring timely publication of policies on internal platforms.
• Coordinating quarterly insurance review meetings, including scheduling and recording accurate minutes and action logs.

What we offer in return:

Based in Sidmouth, Devon – an Area of Outstanding Natural Beauty – this is a part-time, permanent contract starting as soon as possible, working 25 hours per week. The working pattern will be agreed between the Line Manager and post-holder.

This is a hybrid working position, combining onsite and home working under our guiding principles for such roles, with the requirement for site attendance currently anticipated to be one day per week.

Benefits:

Competitive pension.

Life assurance.

31 days holiday (including Bank holidays), rising to 34 will each full year of service (pro rata for part-time working).

Wellbeing team.

Recorded Pilates and Yoga classes.

Long service awards.

Healthshield plan –

Reimbursement of some medical expenses up to the specified limits per membership.

Offers, discounts and cashback on shopping, travel and entertainment from participating outlets.

Access to a 24/7 GP and counselling service.

Free parking.

Subsidised restaurant and shop.

Closing date for completed applications: Wednesday 16 September 2026

The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

The Donkey Sanctuary also participates in the Inter Agency Misconduct Disclosure Scheme and, for relevant posts, may request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

Please note: The Guaranteed interview scheme is only applicable to candidates who consider themselves to have a disability applying for roles based within the United Kingdom.