Complex Needs Practitioner Level 1

The Richmond Fellowship Scotland; Paisley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

TRFS rewards scheme

Paid travel during shifts and 45p per/

In-house training opportunities

Refer a Friend £150

Glasgow Credit Union membership

HSF Health Care plan

Counselling & Life Works service

Job summary

The Richmond Fellowship Scotland in Paisley is seeking a dedicated Complex Needs Practitioner Level 1 to support adults with autism, learning disabilities and complex needs. This full-time role involves helping with daily living, mobility, and emotional well-being within a two-home complex and a supportive team.

You will assist with meals, medications, appointments and personal care while empowering individuals to maintain independence and confidence. A UID PVG process is required.

Qualifications

• Experience in a care setting.
• Knowledge of care plans.
• An empathetic and caring nature.
• Excellent verbal and written communication skills.
• Confidence in using computers.
• Abilityto work well in a team environment and on your own.
• Good organisational skills.

Responsibilities

• Support daily living activities including meal preparation, medication, appointments and activities.
• Assist with managing personal finances and moving & handling.
• Provide emotional support and help maintain relationships with family and friends.
• Support individuals to maintain independence and reduce social isolation.
• Use communication tools to meet the needs of individuals with complex communication needs.

Skills

Care experience

Care plans

Empathetic

Verbal & written comms

Computer confident

Team & independent work

Organisational skills

Tools

Computers

Job description

We're expanding in Paisley!! If you're passionate about supporting others to achieve their goals and looking for a role where you can make a real difference, then we want to hear from you!

We are on the lookout for an experienced individual with a calm and understanding nature to join our team in Paisley as a Complex Needs Practitioner Level 1 on a full-time, permanent basis (39 hours per week).

It would be great if you have a full UK manual driving licence with a minimum of 1 years’ driving experience as many of the people we support have their own mobility cars. However, this is not essential to join our team.

The Role

Blackford is a purpose built complex of two homes conjoined by a staff area and support 8 gents with a mixture of Autism, learning disabilities, Downs Syndrome, complex needs and behaviours of concern. Each supported individual has their own room and ensuite built to their needs and share a communal area, kitchen, activities room and large garden with an outdoor gym.

The people we support are all very different with their hobbies and we’ll be looking to you to take an active interest. Their interests include going out for a tasty bite, sensory activities, quiet time on their iPad, relaxing going on holidays, out for walks and to their favourite clubs. One of the gents also attends college and enjoys going out for drives. With your support you’ll reduce social isolation, enable individuals maintain their independence and grow in confidence.

As a Complex Needs Practitioner, you will be part of a dedicated and friendly team, supporting individuals with all aspects of daily living including meal preparation, medication, going to appointments and activities, managing personal finances, support with moving and handling and personal care. You’ll also provide emotional support and assist them to maintain relationships with family and friends. Some individuals have complex communication needs and use different communication tools to meet their needs.

In our service we may use CALM which are physical intervention and escape techniques to ensure the safety of supported individuals, colleagues, and members of the public. Techniques include but are not limited to; posture and distance when supporting, understanding triggers and escalations signs along with guiding individuals away to deescalate situations.

To be an amazing Complex Needs Practitioner, we’ll need you to bring:

• Experience in a care setting
• Knowledge of care plans
• An empathetic and caring nature.
• Excellent verbal and written communication skills.
• Confidence in using computers.
• Abilityto work well in a team environment and on your own.
• Good organisational skills.

Benefits

• TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
• Paid travel during shifts and 45p per mile fuel allowance.
• Continuous in-house training opportunities and chances to further your career in social care.
• Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.
• Free Membership of Glasgow Credit Union.
• HSF Health Care plan.
• Counselling & Life Works service.

Shift Patterns

You’ll be joining our dedicated team who provide support 24/7 tailored support and shift patterns include 7:30am – 10pm, 8am – 9:30pm, sleepover shift from 8am until 8:15am the following day and waking night from 9:30pm until 8:30am.This role is predominantly lone working.

The sleepover part of your shift is not included in your contracted hours, so for every sleep you cover you will receive an additional £107.60 in your pay.

All successful Complex Needs Practitioner applicants will be given a conditional offer - this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.

Closing Date: Sunday 13th September 2026 (We reserve the right to close this vacancy at any time)

Our Commitment to Inclusion

We welcome applications from diverse backgrounds and are committed to creating an inclusive working environment. We encourage applications irrespective of race, ethnicity or national origin, religion, disability, age, marital or parental status or sexual orientation. Our aim is to welcome everyone and build inclusive teams.

We celebrate difference and encourage everyone to join us.

Join us and be part of something bigger!