Complex Needs Practitioner Level 1

THE RICHMOND FELLOWSHIP SCOTLAND LIMITED; Bellshill; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

TRFS rewards

Travel payment

In-house training

Refer a friend

Credit Union membership

Health plan

Counselling service

Job summary

THE RICHMOND FELLOWSHIP SCOTLAND LIMITED is recruiting a Complex Needs Practitioner Level 1 in Bellshill to join a dedicated team providing personal care, meal prep, appointments and financial support. The role requires a calm, empathetic approach and ability to work in a supportive environment.

Role involves working with individuals with complex needs, including communication support and safety procedures. Full-time, permanent position; 25 hours per week. Driving and access to own car preferred.

Qualifications

• Experience in a care setting.
• Knowledge of care plans.
• Empathetic and caring nature.
• Excellent verbal and written communication skills.
• Confidence in using computers.
• Ability to work well in a team and on your own.

Responsibilities

• Support individuals with daily living activities including meals, appointments, finances, and personal care.
• Assist with moving and handling and provide emotional support.
• Support individuals with complex communication needs using appropriate tools.

Skills

Care experience

Care plans knowledge

Empathetic nature

Verbal & written communication

Computer confidence

Teamwork & independence

Organisational skills

Job description

Are you passionate about supporting others to achieve their goals and looking for a role where you can make a real difference?

We are on the lookout for an experienced individual with a calm and understanding nature to join our team in Bellshill as a Complex Needs Practitioner Level 1 on a full-time, permanent basis (25 hours per week).

The Role

Due to the nature of the role we are only able to consider female applicants that drive with access to their own car.

As a Complex Needs Practitioner, you will be part of a dedicated and friendly team, supporting individuals with all aspects of daily living including meal preparation, medication, going to appointments and activities, managing personal finances, support with moving and handling and personal care. You'll also provide emotional support and assist them to maintain relationships with family and friends. Some individuals have complex communication needs and use different communication tools to meet their needs.

In our service we may use CALM which are physical intervention and escape techniques to ensure the safety of supported individuals, colleagues, and members of the public. Techniques include but are not limited to; posture and distance when supporting, understanding triggers and escalations signs along with guiding individuals away to deescalate situations.

To be an amazing Complex Needs Practitioner, we’ll need you to bring:

• Experience in a care setting
• Knowledge of care plans
• An empathetic and caring nature.
• Excellent verbal and written communication skills.
• Confidence in using computers.
• Ability to work well in a team environment and on your own.
• Good organisational skills.

Benefits

• TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
• Paid travel during shifts and 45p per mile fuel allowance.
• Continuous in-house training opportunities and chances to further your career in social care.
• Refer a Friend scheme- €150 reward for successfully referring a friend, family member or colleague.
• Free Membership of Glasgow Credit Union.
• HSF Health Care plan.
• Counselling & Life Works service.

Closing Date: 23rd September 2026 (We reserve the right to close this vacancy at any time)

Please note, our smoking policy applies to this role. Please contact [[e-mail]] i if you have any questions.

All successful Complex Needs Practitioner applicants will be given a conditional offer - this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.

Our Commitment to Inclusion

We welcome applications from diverse backgrounds and are committed to creating an inclusive working environment. We encourage applications irrespective of race, ethnicity or national origin, religion, disability, age, marital or parental status or sexual orientation. Our aim is to welcome everyone and build inclusive teams.

We celebrate difference and encourage everyone to join us.

Join us and be part of something bigger!