Complex Deal Management Analyst

Shell; United Kingdom; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Remote/mobile working

Competitive starting salary

Annual performance related pay review

Paid parental leave

Training and development programmes

Diversity and inclusion initiatives

Supportive, inclusive culture

Job summary

Shell is seeking an experienced Complex Deal Management Analyst to support data flows, business processes and automation across Power and Gas portfolios. The role translates complex data into robust, auditable solutions and works with delivery teams to ensure data quality and operational readiness.

You will map processes, analyse data, and help embed new ways of working, collaborating across business, IT and external providers.

Qualifications

• Experience with complex data, business processes or operational systems in energy trading or comparable environment.
• Ability to understand end-to-end Power and Gas data flows and explain how upstream data, calculations and process decisions affect ETRM, settlement, invoicing and reporting outcomes.
• Strong analytical and problem-solving skills, including reconciling data across systems and turning findings into actions.
• Experience gathering and documenting business requirements, process flows, data mappings, test cases, controls and operating procedures.
• Ability to contribute to digital or automation delivery, including design, testing and deployment.
• Strong controls mindset with data quality, auditability and traceability.
• Clear and professional communication with stakeholders and teams.
• Ability to manage multiple priorities and take ownership of issues to resolution.

Responsibilities

• Understand and improve end-to-end data flows across Power and Gas from source systems to reporting.
• Extract, reconcile and analyse complex operational and transactional data; identify trends and root causes.
• Contribute to design, build, testing, deployment and maintenance of automation and digital solutions.
• Map current processes and identify opportunities to standardise and automate activities across Complex Deal Management.
• Embed controls, reconciliations, audit trails and exception handling in data and automation solutions.
• Collaborate with Complex Deal Management, IT and external service providers.
• Support tools and data processes, maintain documentation and contribute to a backlog of improvements.

Skills

Data flows

Data analysis

Automation

Business processes

Stakeholder collaboration

Data quality

Communication skills

Multi-priority management

Tools

ETRM platform

Job description

United Kingdom

Job Family Group

Trading Jobs

Worker Type

Regular

Posting Start Date

October 28, 2026

Business Unit

Trading and Supply

Experience Level

Experienced Professionals

What’s the role

The Complex Deal Management (CDM) Analyst supports the design, operation and continuous improvement of data flows and business processes across the Power and Gas portfolios. The role combines detailed business-process understanding with data analysis, digital enablement and hands‑on delivery of automation solutions. Working across multiple delivery teams, the analyst helps ensure that complex deal data is complete, controlled, traceable and fit for operational, settlement and reporting purposes.

The purpose of the role is to improve the quality, efficiency, control and scalability of Complex Deal Management through better use of data, standardized processes and fit‑for‑purpose automation. The analyst will investigate data and process issues, translate business requirements into practical solutions, support delivery and testing, and help embed new ways of working across both Power and Gas.

A key expectation is active participation in the development and implementation of new strategic solutions. This includes contributing business knowledge, defining requirements, supporting data mapping and validation, participating in testing, and helping ensure that the resulting solution is operationally robust and usable by the business.

What you’ll be doing

Power and Gas data flows

Understand, document and improve end‑to‑end data flows across Power and Gas, from source systems and external interfaces through to ETRM, calculation, settlement, invoicing and downstream reporting. Identify gaps, breaks, duplication and control weaknesses.

Data analysis and quality

Extract, reconcile and analyse complex operational and transactional data. Identify trends, anomalies and root causes, and work with process owners and technical teams to resolve issues and strengthen data quality.

Automation delivery

Contribute to the design, build, testing, deployment and maintenance of automation and digital solutions. Translate business needs into clear requirements and acceptance criteria, and ensure solutions are controlled, supportable and aligned with operational priorities.

Business process improvement

Map current processes, challenge manual or fragmented ways of working, and identify opportunities to standardise, simplify and automate activities across Complex Deal Management.

Controls and assurance

Embed appropriate controls, reconciliations, audit trails and exception handling in data and automation solutions. Support transparent evidence, issue escalation and sustainable remediation.

Stakeholder collaboration

Work closely with Complex Deal Management colleagues and IT and external service providers. Communicate requirements, issues, options and outcomes clearly.

Operational support and continuous improvement

Support implemented tools and data processes, investigate incidents, maintain documentation and contribute to a prioritised improvement backlog. Share knowledge and help build data and automation capability within the team.

What you bring

The successful candidate combines strong analytical capability with practical delivery skills and a sound understanding of business operations. They are curious about how data moves through systems, comfortable working across functional boundaries, and disciplined in turning ideas into controlled and sustainable improvements.

• Experience working with complex data, business processes or operational systems in energy trading, trading operations, settlements, finance, risk operations or a comparable environment.
• Ability to understand and analyse end‑to‑end Power and Gas data flows and explain how upstream data, calculations and process decisions affect ETRM, settlement, invoicing and reporting outcomes.
• Strong analytical and problem‑solving skills, including the ability to reconcile data across systems, identify root causes and convert findings into practical actions.
• Experience gathering and documenting business requirements, process flows, data mappings, test cases, controls and operating procedures.
• Ability to contribute effectively to digital or automation delivery, including solution design, user‑acceptance testing, implementation and post‑deployment support.
• Strong controls mindset, with attention to data quality, auditability, traceability, access, exception management and sustainable ownership.
• Clear and professional communication skills, with the confidence to work with both business and technical stakeholders and to challenge constructively where needed.
• Ability to manage multiple priorities, work independently and take ownership of issues through to resolution while contributing positively within a collaborative team.

Desirable experience and capabilities

• Knowledge of European Power and/or Gas markets and associated operational, metering, allocation, nomination, balancing, reconciliation and settlement processes.
• Experience with an ETRM platform and an understanding of the end‑to‑end Life of a Deal.
• Experience with data visualisation, reporting, workflow tools, SQL or comparable data‑querying techniques.
• Coding or scripting experience is helpful, for example Python, but the role is not primarily a software‑development position.
• Experience participating in agile or product‑based delivery, including backlog refinement, requirements definition, testing and release readiness.
• Proficient in leveraging AI‑enabled tools such as Copilot and Genie through effective prompt engineering and AI‑assisted problem solving to improve productivity, operational efficiency, and business outcomes.

Successful profile

A strong candidate will be data‑led, technically curious, process‑minded and commercially aware. They will connect Power and Gas business knowledge with practical data and automation delivery, contribute constructively to Ada and Trident, and produce improvements that are accurate, controlled, scalable and usable in day‑to‑day operations.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values‑led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non‑birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and international teams.
• Gain access to a wide range of training and development programmes.

Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.

Shell in The United Kingdom

Shell is a vital contributor to the UK, supporting energy security, jobs and economic value. We provide energy to fuel homes, hospitals, schools, vehicles, machinery and factories. Our history here dates back over 125 years. A UK‑headquartered global energy leader, and leading FTSE multinational, we are active across the country’s energy system.

In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net‑zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.