Complex Case Senior Practitioner

NHS Dorset; Dorchester; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid work

Job summary

NHS Dorset is seeking a Registered Nurse (Adult, Mental Health or LD) or HCPC-registered Allied Health Professional to support Complex Care and ABI rehabilitation across the cluster. The Complex Case Senior Practitioner role is part of the small and friendly Complex Care team, with a hybrid mix of office, remote, and face-to-face assessments across the footprint.

The post operates Monday to Friday core hours with no night shifts or weekends.

Qualifications

• Registered with HCPC in Adult, Mental Health or LD pathways.
• Experience in complex rehabilitation and care planning.
• Strong MDT coordination and decision-making abilities.
• Ability to communicate sensitive information to diverse audiences.
• Knowledge of health and social care environment and policy.

Responsibilities

• Assess and progress patients onto NHS funded pathways following MDT recommendations.
• Review patient progress with MDT and family at agreed intervals.
• Adhere to Mental Capacity Act principles in all decisions.
• Ensure contracted services meet quality and contractual requirements.
• Maintain relationships with acute, community, voluntary, and local authority partners.

Skills

HCPC registered

Complex care

MDT coordination

Stakeholder management

Communication skills

Education

Degree level in relevant subject

Job description

Calling all Registered Nurses (Adult, Mental Health or LD)or Allied Health Professionals registered with the HCPC who have an interest insupporting individuals who have an Acquired Brain Injury and/or Complex careneeds.The Complex Case Senior Practitioner role is part of the small and friendlyComplex Care team that sits alongside the All Age Continuing Care Team in thecluster ICB of NHS Dorset, NHS Somerset, NHS Bath, NE Somerset, Swindon & Wiltshire.The role operates Monday to Friday core hours, with no night shifts orweekends, with a hybrid approach of office work, remote working and face toface assessments with individuals across the cluster footprint.For an informal chat or more information please contact Katherine [e-mail]

Main duties of the job

Thepurpose of the role is to ensure that those requiring complex rehabilitationand care are assessed appropriately and accepted onto an NHS funded pathway.Practitioners will undertake review following MDT recommendation to allow for aconsideration of entry onto the funded pathways and will undertake reviews onpatients who are already in receipt of funding for complex care and AcquiredBrain Injury rehabilitation across the whole cluster region.

About us

Under the Model ICB Blueprint and the 10 Year Health Plan, ICBs will adopt a morestrategic commissioning role, focusing on population needs, reducing inequalities, anddelivering the three shifts as defined in the 10-year health plan, all while operating withinstrict financial limits.The new organisation will operate on a larger scale with a revised vision and purpose,managing a commissioning budget of around £8 billion. Our role as a strategiccommissioner is to transform our local NHS through exceptional commissioning and build aninnovative health system fit for the 21st century that truly meets our communities needs.Informed by high quality data and insights, we will radically re-imagine how we operate,making sure that every pound in our system delivers the best possible value for everyone weserve.We will encourage and support our people to grow and develop new skills and embrace newagile ways of working. Everyone is encouraged to contribute ideas, seek feedback, and takepart in creating a listening and learning culture where insight leads to improvement.We will work as a team of teams, collaborating across services and professions to deliverthe best outcomes for our communities. You'll be encouraged, and expected to modelinclusive behaviours, valuing diverse perspectives and helping to create a workplace whereeveryone feels respected, supported, and able to thrive.

Job responsibilities

Please also refer to the attached detailed JobDescription.

• To provide and receive highly complex, sensitive andcontentious information, communicating unwelcome decisions to members of thepublic and using interpersonal skills to overcome barriers to acceptance wherethere may be hostility and antagonism.
• To review and reassess at agreed intervals the progressbeing made by the individual alongside the MDT, the individual and theirrepresentatives.
• To have consideration for the principles of the MentalCapacity Act and to work within them.
• To review any service and care, commissioned in regards toquality and appropriateness to the individuals need, to ensure that theprovider is delivering the requirements of the contract.
• Sign posting to relevant teams and organizations.
• Responsible for oversight /assurance of commissionedequipment that may be required by the cohort.
• To plan with the MDT anappropriate exit from thefunding stream including the completion of CHC checklist where this isappropriate.
• To ensure that person centred quality care and support is atthe forefront.
• Work with system partners ensuring best practice is adheredto in respect of all commissioned services that support the needs of the complex/ABI/neurorehabilitationcaseload.
• Support and provide recommendations for funding arrangementsfor individuals, working with multi-disciplinary teams and relevant panels asnecessary.
• Be a link between key stakeholders to promote collaborativeworking and provide a seamless service for patients.
• Required to maintain constructive relationships with a broadrange of internal and external stakeholders, including acute hospitals, careproviders, community health providers, voluntary sector organisations and localauthorities.
• Participate in relevant internal and external workinggroups/projects, services, and initiatives which may be highly complex,sensitive, political, and contain contentious information with the aim ofproviding information and analytical advice to the teams.
• Work with members of the team to develop and implement datacollection systems that will provide accurate and timely data.
• Communicate information, risks, issues and dependencies,including briefings and reports to teams and a range of internal and externalcolleagues.
• We work as a team of teams, recognising that improvinghealth and care depends on strong collaboration across traditional boundaries.In this role, you will work flexibly beyond your immediate team, buildingrelationships, sharing knowledge and connecting people and priorities tosupport joined-up working. This includes being proactive in reaching acrossorganisational and team boundaries, contributing to shared goals, and taking awider system view of your work.

Person Specification

Qualifications

• Please also see attached Person Specification.
• Relevant professional registration.
• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
• Further training or significant experience in project management, financial management or supporting change management processes.
• Comprehensive knowledge of project management and/or health information systems development.
• Workforce development knowledge and experience.
• A good understanding of the health and social care environment and roles and responsibilities within it.

Experience

• Please also see attached Person Specification.
• Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
• Skills for managing projects ensuring they meet financial targets.
• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales.
• Previous experience in project management and planning.
• Experience and understanding of evaluating and measuring the performance of health services.
• Experience in communications and stakeholder management.
• Previous experience in similar role in public sector.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NHS Bath and North East Somerset, Swindon, and Wiltshire Integrated Care Board