Complex Care Support Worker

Libertatem Healthcare Group; Norwich; Hybrid; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Benefits platform access

Exclusive retailer discounts

Wellness centre & financial wellbeing

Gym membership & healthcare cash plan

Employee Assistance Programme (EAP)

Job summary

Libertatem Healthcare Group is seeking a Complex Care Support Worker to assist a young man with Alfie’s syndrome and spinal injury in Rockland St. Mary, near Norwich. You will provide physical and emotional support, helping him live life to the fullest with clear communication and empathy.

The role requires a female support worker with experience in complex care, flexibility, and the ability to work both independently and as part of a team to build trust with the client and family.

Qualifications

• Genuine passion for care and making a difference.
• Strong communication and interpersonal skills.
• Compassionate, patient and empathetic nature.
• Experience in complex care and managing challenging behaviours.
• Ability to work independently and as part of a team.

Responsibilities

• Follow a detailed care plan with precision.
• Monitor and respond to seizures and epilepsy-related symptoms.
• Administer rescue medication if required, according to the care plan.
• Provide reassurance and safety during post-seizure recovery.
• Support a daily/nightly bowel and urinary programme.
• Manage mobility and physiotherapy exercises.
• Deliver medication safely and accurately.
• Use NG tube for drainage and bipap machine for breathing support.
• Use suction equipment when needed.
• Maintain a calm and attentive atmosphere as the client may tire easily.

Skills

Passion for care

Strong communication

Compassionate empathy

Reliable flexible

Experience in complex care

Teamwork and independence

Job description

Join Our Team as a Complex Care Support Worker – Make a Real Difference!

Are you looking for a rewarding and engaging role in complex clinical care? We’re offering an exciting opportunity for asupport worker to work alongside our client with complex needs inRockland St. Mary, near Norwich.

Hours:

Waking nights, 2- 12 hour shifts per week (19:30 - 07:30)

About the Role

You’ll be supporting a young manin his 20's who has complex needs due to Alfie’s syndrome and spinal injury, including: seizures, mobility issues and learning difficulties. We're looking for someone with experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy.

He lives at home with his loving and lively family. He enjoys football, baking, quiz shows and chatting - his favourite topics range from Peppa Pig to world politics. He’s warm, funny, and truly inspiring. Your role will be to support him physically and emotionally, helping him live life to the fullest.

What We’re Looking For

Due to the client's needs, we’re seeking afemale support workerwith:

• Agenuine passionfor care and making a difference
• Strongcommunication and interpersonal skills
• Compassionate, patient, and empatheticnature
• Reliable, committed, and flexibleapproach
• Experience incomplex careand managing challenging behaviours
• Ability to workindependently and as part of a team

You’ll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and her family.

Key Responsibilities

• Following a detailed care plan with precision
• Monitoring and responding to seizures and epilepsy-related symptoms
• Administering rescue medication if required, according to the care plan
• Providing reassurance and safety during post-seizure recovery
• Supporting a daily/nightly bowel and urinary programme
• Managing mobility and physiotherapy exercises
• Delivering medication safely and accurately
• Using NG tube for drainage and bipap machine for breathing support
• Using suction equipment when needed
• Ensuring a calm and attentive atmosphere as the client may tire easily

Why Join Us?

As part ofLibertatem Healthcare Group (a Sonderwell company), you’ll be joining a team dedicated to delivering exceptional care and promoting independence.

Benefits include:

• Access to our benefits and communication platform
• Exclusive discounts at thousands of retailers
• Wellness Centre and financial wellbeing support
• Gym membership and healthcare cash plan discounts
• Employee Assistance Programme (EAP)

About Libertatem Healthcare

We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.

#Libertatem

About Us

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

We are proud to be ratedOUTSTANDINGby the Care Quality Commission and are a registered provider withCIW in Wales.