Complex Care Assistant

City and County Healthcare Group Ltd; Rubery; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Free DBS check

Full training & induction

Career growth

Family-friendly leave

National opportunities

Perks & discounts

Job summary

City and County Healthcare Group Ltd is seeking committed care professionals to join Advantage Healthcare's Complex Care team in Birmingham. You will provide day-to-day support to a young person with complex health needs, including epilepsy, developmental delay and neurological conditions.

You'll assist with personal care, help the client participate in daily activities at home and at school, monitor for seizures and follow safety procedures.

Qualifications

• Experience with epilepsy and seizure management is beneficial.
• Be caring and compassionate.
• Help promote independence for the client.
• Remain calm and patient in all interactions.

Responsibilities

• Provide day-to-day support to a young person with complex health needs, including epilepsy and developmental delay.
• Assist with personal care (bathing, dressing, continence) and hygiene.
• Support participation in activities at home and at school, following daily routines.
• Monitor for seizures, recognise triggers, and respond as required (including rescue meds).
• Collaborate with family to ensure safe, consistent care and encourage the client’s independence.

Skills

Seizure management

Compassion

Independence promotion

Calm & patient demeanor

Job description

Shifts:Days (7:30 am - 4 pm or 08:00-20:00) and Nights (10 pm - 6 am)

We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a great place to work? The results speak for themselves:

• 5,243 care professionals have referred a friend to join our company.
• 135 internal promotions were earned in just 12 months
• Every Operational Director began their career as a care professional

At Advantage Healthcare, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing Complex Care team in Birmingham.

Job Description

What you'll do

In this role, you will provide day-to-day support to a young person with complex health needs, including epilepsy, developmental delay and neurological conditions.

You will help with personal care such as bathing, dressing and managing continence. You will also support them with a pureed diet and follow strict hygiene and infection control procedures because they are more vulnerable to illness.

You will support them at school, helping them take part in activities, communicate and follow their daily routine. You will need to monitor them for seizures, be aware of possible triggers such as loud noises or changes in temperature, and respond appropriately if a seizure happens. This may include giving prescribed rescue medication and following emergency procedures.

You will work closely with their family to make sure they receive safe and consistent care. As they are non-verbal but understand well, you will support their communication and encourage them to take part in activities they enjoy.

Most importantly, you will provide a calm, safe and supportive environment. You will encourage their independence, respect their choices and preferences, and make sure their needs are always listened to and supported.

Qualifications

What you’ll need:

• Experience working with Epilepsy and seizure management would be beneficial
• To be caring and compassionate
• Keen to help promote independence of our client
• A calm and patient individual

Additional Information

Here’s what makes us different:

• Free DBS check – we cover the full cost of the DBS application
• Full training & paid induction - no experience needed
• Career growth - clear progression into senior & leadership roles
• Family-friendly - enhanced leave for life’s big moments
• National opportunities - relocate and continue your career within CCH
• Perks & discounts - Blue Light Card, RAF scheme, and more