Complex Care Assistant

Routes Healthcare (North) Limited; Blackburn; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Routes Academy training

On-call clinical support

Career progression

Wellbeing support

Referral bonus

Job summary

Routes Healthcare (North) Limited is recruiting qualified care assistants to support clients with long-term complex conditions in their own homes. You’ll follow detailed care plans, provide personal and clinical support, assist with nutrition, and help clients stay socially engaged.

Shifts include day and night work, typically 8–12 hours, with weekend availability required; driving/non-drivers considered. Training and progression opportunities are offered.

Qualifications

• At least 6 months’ paid care experience in the UK.
• The right to work in the UK without employer sponsorship.
• Reliability and commitment to completing shifts once booked.
• NVQ Level 2 or 3 in Health and Social Care is desirable but not essential.

Responsibilities

• You’ll support clients with long-term complex conditions per care plans written by our clinical team.
• This can include personal care, medication support, clinical observations, nutritional support and helping clients stay socially active.
• You’ll work with the same clients on consistent shift patterns.

Skills

Care experience in UK

Reliability & commitment

Education

NVQ Level 2/3 in Health and Social Care (desirable)

Job description

Pay: £14.24–£16.80 per hour (including holiday pay), depending on the care package you’re allocated to

Location: Blackburn and surrounding areas

Hours: Day and night shifts, typically 8–12 hours, Monday to Sunday (weekend availability required)

Male and female carers welcome. Drivers and non-drivers considered.

Please note: Routes is unable to offer roles to anyone who does not have the right to work in the UK or who needs employer sponsorship.

About us

Routes Healthcare is a complex care provider, not an agency. We provide specialist 1-2-1 care to people with complex health needs in their own homes.

The role

You’ll support clients with long-term complex conditions, working to detailed care plans written by our clinical team. Depending on the package, this can include personal care, medication support, clinical observations, nutritional support, and helping clients stay socially active. You’ll work with the same clients on consistent shift patterns.

What we offer

• Specialist complex care training through the Routes Academy, including tracheostomy, ventilation and PEG feeding
• 24/7 clinical on-call support, regular supervision and competency assessments
• Progression into senior complex care roles
• Wellbeing and mental health support
• Referral bonus of up to £250

What you need

• At least 6 months’ paid care experience in the UK
• The right to work in the UK without employer sponsorship
• Reliability and commitment to completing shifts once booked
• NVQ Level 2 or 3 in Health and Social Care is desirable but not essential