Completions Officer

Stellar Select Limited; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

25 Days Holiday

Pension scheme

Private healthcare

Discretionary Bonus

Other flexible benefits

Job summary

Stellar Select Limited is recruiting for a Completions Officer in London. The role handles applications from mortgage offer to completion, including liaising with solicitors, underwriters and the finance team to ensure accurate titles and timely draw-downs.

Applicants should have experience in completions within mortgage lending, strong communication skills and a good grasp of AML/KYC checks, with the ability to meet SLAs and maintain service levels.

Qualifications

• Experience in completions within mortgage lending or specialist lending.
• Knowledge of end-to-end mortgage processes from offer to completion.
• Strong communication and numerical/analytical abilities.

Responsibilities

• Process applications from receipt of a mortgage offer through to release of funds and completion.
• Coordinate with BTL and Bridging transactions and liaise with solicitors to ensure accurate titles.
• Work with finance to process funds release and with underwriters on completion queries.
• Communicate with intermediaries, valuers and legal teams to resolve inquiries.
• Review legal correspondence and ensure offer conditions are met before funds release.
• Manage pipeline and forecast completions and draw-down timings with the finance team.

Skills

Completions experience

Mortgage process knowledge

Communication skills

Analytical skills

Numeracy skills

AML/KYC awareness

Job description

Job Title: Completions Officer

Location: London Hybrid 2 days WFH

Salary: Up to £40,000

Working Hours: Monday to Friday 9 am - 6 pm or 8:30 am - 5:30 pm

Benefits

• 25 Days Holiday
• Pension scheme
• Private healthcare
• Discretionary Bonus
• Other flexible benefits

About the role of Completions Officer:

This is a fantastic opportunity to join a growing specialist lender in a key Completions role. We're looking for someone with a few years' experience within mortgage completions, ideally from a specialist lending environment, who understands the importance of getting cases over the line accurately, efficiently and in line with the lender's risk appetite.

Responsibilities required for the role of Completions Officer:

• Processing applications from receipt of a mortgage offer, through the legal process to release of funds and completion.
• Dealing with both BTL and Bridging loan transactions from loan offer through to completion and working alongside a legal panel of lawyers to sign off legal inquiries, ensuring accurate legal titles.
• Work with the finance team in processing release of funds for pending completions
• Liaise with Underwriters and New Business Team on any completion queries (i.e. COT received, completion call transfers, updates to all parties)
• Communicate with intermediaries, valuers and solicitor enquiries by email or telephone, liaising with the underwriters as appropriate.
• Reviewing legal correspondence from solicitors, providing responses, and referring queries to the underwriters and 3rd parties where appropriate
• Pursue outstanding documents ensuring offer conditions are satisfied before authorising release of funds.
• Initiate pipeline management - advising conveyancers/underwriters when an application nears the end of its offer eligibility or valuation period or when a valuation nears expiry.
• Meeting service level agreements and maintaining excellent customer service.
• Authenticate the Certificate of Title to ensure details provided from the panel of solicitors are accurate and adequate to proceed to completion.
• Processing of Certificates of Titles (COTs) to ensure compliance with all loan offer conditions prior to sign off by a senior team member.
• Manage a pipeline of business closely to assist Structured Finance with forecasting the likelihood of completions and timings for draw-down of funds for completion along with completing Sales notices to draw down funds on your pipeline.
• Additional management of the loan funding and completion fees working closely with our Finance Team

Experience required for the role of Completions Officer:

• Completions experience within a dedicated Completions function
• Solid knowledge of end-to-end mortgage process, particularly the legal process from offer to completion and release of funds
• Experience of credit reference agencies, Land Registry, and fraud avoidance tools
• Proficiency in dealing with solicitors and mortgage brokers
• Experience of performing AML, KYC, and associated ID checks
• Good communication, analytical and numeracy skills
• Ideally experience of processing both BTL and Bridging proposals
• Track record managing a caseload of proposals for a mortgage lender
• Experience handling transactions involving Ltd company, foreign nationals, and offshore companies would be desirable