Complaints Officer

Essential Employment; Newbury; On-site; GBP 31,000 - 44,000; Full time

Job summary

Essential Employment in Newbury is seeking a temporary Complaint Officer to join the complaints and access to records team. You will provide comprehensive admin support and help the Education & SEND service respond accurately and promptly to all complaints. The role offers £27.42 per hour PAYE.

All offers may be subject to pre-employment checks including references and verification of eligibility to work in the UK. You will work in a busy team with focus on accurate record handling.

Responsibilities

• Provide comprehensive admin support to the complaints and access to records team.
• Support the Education & SEND service to respond accurately and timely to all complaints.

Job description

Complaint Officer needed in Newbury

This is a temporary role and the rate is £27.42ph PAYE

The reference number is: 5307705

The successful candidate will work as a member of the complaints and access to records team; providing comprehensive admin support. They will support the service (Education & SEND) to respond effectively to all complaints ensuring that responses are both accurate and timely.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.