Competence Assurance Manager

Expro; Reading; On-site; GBP 55,000 - 75,000; Full time

Job summary

Expro is seeking a strategic leader to provide overarching Competence Assurance across assigned regions, ensuring strategies align with business objectives and compliance standards. You will lead a team of trainers and specialists while driving engagement with stakeholders globally.

The role encompasses directing training needs analysis, budgeting, and delivering competency programs, with travel to facilities as required.

Qualifications

• Degree or professional qualification (or equivalent experience gained through progression in Competency Assurance roles).
• Significant experience within Operational and/or Competency Assurance environments.
• Proven management and leadership experience.

Responsibilities

• Develop and implement a Competency Assurance Strategy aligned to short- and long-term business objectives.
• Lead the delivery of Training & Competency plans to support operational and organisational needs.
• Ensure the effective utilisation of resources, monitoring performance against agreed plans.
• Track and report budget performance, highlighting any significant internal or external impacts.
• Lead, manage and develop a team of technical trainers and competency specialists, ensuring high standards of service delivery.
• Oversee the training needs analysis process, using data to prioritise training requirements and evaluate training effectiveness.
• Manage and promote the Expro Competency Programme, acting as a champion to drive engagement and understanding across the business.
• Recommend and implement cost-effective training and competency solutions that improve business performance.
• Conduct regular visits to facilities and bases to build stakeholder relationships and monitor customer satisfaction.
• Deliver presentations and training sessions on competency assurance topics where required.
• Collaborate with Group Competency Assurance on projects and initiatives.
• Liaise with external industry and competency bodies as required.

Skills

Leadership

Strategic thinking

People Management

Communication

Education

Degree or professional qualification

Job description

We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization.

We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we take our responsibilities as a Citizen of the World seriously.

Our rich history is built on decades of experience, teamwork and outstanding performance… and our future is built on people like you!

Overall Purpose of the Job

Provide strategic and operational leadership to ensure effective delivery of Competence Assurance activities across the assigned area. The role supports business objectives through the development and implementation of competency strategies, ensuring compliance with company policies and procedures.

The area of responsibility may span multiple locations within a defined region or cover multiple product lines and business units, regardless of geographic location.

Key Activities And Accountabilities

• Develop and implement a Competency Assurance Strategy aligned to short- and long-term business objectives
• Lead the delivery of Training & Competency plans to support operational and organisational needs
• Ensure the effective utilisation of resources, monitoring performance against agreed plans
• Track and report budget performance, highlighting any significant internal or external impacts
• Lead, manage and develop a team of technical trainers and competency specialists, ensuring high standards of service delivery
• Oversee the training needs analysis process, using data to prioritise training requirements (courses, locations, target groups) and evaluate training effectiveness
• Manage and promote the Expro Competency Programme, acting as a champion to drive engagement and understanding across the business
• Recommend and implement cost-effective training and competency solutions that improve business performance
• Conduct regular visits to facilities and bases to build stakeholder relationships and monitor customer satisfaction
• Deliver presentations and training sessions on competency assurance topics where required
• Collaborate with Group Competency Assurance on projects and initiatives
• Liaise with external industry and competency bodies as required

Job Knowledge And Qualifications

Qualifications & Experience

• Degree or professional qualification (or equivalent experience gained through progression in Competency Assurance roles)
• Significant experience within Operational and/or Competency Assurance environments
• Proven management and leadership experience

People & Leadership

• Provide leadership, mentoring and coaching to direct reports
• Support the development and execution of Employee Development Plans
• Ensure competency frameworks are effectively used to develop and assess employees
• Conduct competency assessments where required

Expro is an Equal Opportunity Employer. Employment decisions relating to qualified candidates are made fairly and consistently.

Diversity and inclusiveness is important to our current and future success by providing varied experiences, ideas and insights to inform decisions, identify new approaches and solve business challenges.