Compassionate Care Officer — Resident Support & Training

Dale Roads Group Ltd; Milford Haven; On-site; GBP 18,000 - 24,000; Full time

Job summary

Dale Roads Group Ltd is seeking a compassionate Care Officer for Torestin Care Home in Haverfordwest, Wales. You will support residents with personal care, mobility, and daily living needs while adhering to home policies.

The role requires prior care experience and at least Level 2 NVQ/QCF in Health & Social Care; Level 3 is preferred or expected if starting at Level 2. IT literacy and confidentiality are essential values in this position.

Qualifications

• Previous care experience and holding at least a Level 2 NVQ or QCF in Health & Social Care are essential for this vacancy.

Responsibilities

• Meet the personal care needs of residents in line with home policies and procedures.
• Perform routine duties under the direct supervision of the Officer in Charge and take responsibility as directed.
• Make decisions based on your seniority within the organisation.
• Assist residents with dressing, bathing, and toileting; assist with medication administration under supervision.
• Help residents with mobility and use of aids and equipment; support residents with disabilities.
• Train junior staff in all aspects of work in the home.
• Make beds, tidy rooms and do light cleaning.
• Answer emergency bells, the door and the telephone; greet visitors.
• Read and write reports in case notes.
• Take part in staff meetings and training activities.

Skills

Communication skills

IT literacy

Confidentiality awareness

Calm approach

Education

NVQ/QCF Health & Social Care Level 2

NVQ/QCF Health & Social Care Level 3

Job description

Dale Roads Group Ltd is seeking a compassionate Care Officer for Torestin Care Home in Haverfordwest, Wales. You will support residents with personal care, mobility, and daily living needs while adhering to home policies.

The role requires prior care experience and at least Level 2 NVQ/QCF in Health & Social Care; Level 3 is preferred or expected if starting at Level 2. IT literacy and confidentiality are essential values in this position.