Compassionate Bereavement & Coronial Support Officer

Beighton; Sheffield; Vor Ort; GBP 22.000 - 26.000; Vollzeit

Zusammenfassung

The Medico-Legal Centre at Sheffield City Council invites applications from an enthusiastic and empathetic administrator. As the first point of contact you will handle calls, greet visitors, and support service delivery across multi-agency partners with professionalism and sensitivity.

You will need excellent customer service and interpersonal skills, the ability to prioritise workflows, and good working knowledge of Microsoft Office.

Qualifikationen

• Excellent customer service and interpersonal communication skills.

Aufgaben

• Be the first point of contact for the service and provide information and support to callers and visitors.
• Coordinate with multiple agencies to ensure smooth service delivery.
• Manage workloads, prioritise tasks and meet deadlines.
• Maintain professionalism, empathy and discretion in all interactions.
• Use Microsoft Office packages to document and communicate information.

Kenntnisse

Customer service

Interpersonal communication

Multi-agency liaison

Initiative

Teamwork

Planning & organisation

Tools

Microsoft Office

Jobbeschreibung

The Medico-Legal Centre at Sheffield City Council invites applications from an enthusiastic and empathetic administrator. As the first point of contact you will handle calls, greet visitors, and support service delivery across multi-agency partners with professionalism and sensitivity.

You will need excellent customer service and interpersonal skills, the ability to prioritise workflows, and good working knowledge of Microsoft Office.