Companion Animal Account Manager (Kingston-Upon-Thames, Horley, Fleet, Guildford)

Merck Gruppe - MSD Sharp & Dohme; Milton Keynes; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading pharmaceutical company is expanding its sales team and seeks an Account Manager to interact with Companion Animal Veterinary customers. This role involves assessing sales performance to achieve targets, building customer relationships, and driving growth in the product portfolio. Ideal candidates will have experience in account management, strong adaptability, and a passion for veterinary services.

Qualifications

• Proven track record in account management and customer engagement.
• Ability to develop sales plans and meet KPIs.
• Strong communication and relationship-building skills.

Responsibilities

• Assessing and forecasting sales to achieve quarterly and annual targets.
• Building sustainable relationships with veterinary businesses.
• Managing internal relationships to provide optimal service.

Skills

Account Management

Adaptability

Customer Relationship Management (CRM)

Sales Forecasting

Sales Strategy Development

Job description

Job Description

With an exciting pipeline of pharmaceutical launches approaching, we’re expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers, their clients, and our company.

As a field based Account Manager within a defined territory, you will be the primary point of contact for our Companion Animal Veterinary customers, responsible for delivering growth on our existing product portfolio and accelerating the launch of new products.

The ideal candidate will be competent in building strong relationships with customers quickly to deliver sales against targets, to increase market share and drive market growth.

Responsibilities include:

• Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets
• Taking ownership and accountability for all activity within assigned accounts and territory - planning and organising time and resources effectively to meet objectives
• Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers
• Effectively managing internal relationships to provide the optimal level of service for your customers
• Building long term sustainable and profitable relationships with all relevant personnel in veterinary businesses
• Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customer in a veterinary business
• CRM: Delivering on KPIs on call cycle planning and updating and maintenance of customer records

#AMAH25

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Account Management, Account Management, Adaptability, Channel Partner Management, CiviCRM, Communication, Customer Due Diligence (CDD), Customer Loyalty, Customer Relationship Management (CRM) Software, Customer Value Management, Lead Generation, Maintenance Processes, Management Process, Market Analysis, Product Knowledge, Product Portfolio Management, Relationship Management, Revenue Maximization, Sales Forecasting, Sales Negotiations, Sales Objectives, Sales Process Management, Sales Reporting, Sales Strategy Development, Sales Training {+ 5 more}

Preferred Skills:

Job Posting End Date:

06/17/2025

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R352271