Companion Animal Account Manager (Kingston-Upon-Thames, Horley, Fleet, Guildford)

MSD Animal Health UK Ltd; Milton Keynes; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in veterinary pharmaceuticals is looking for a Companion Animal Account Manager to drive sales and build relationships with veterinary customers. This role involves managing a defined territory, ensuring growth in sales through strategic planning and exceptional customer engagement. Candidates should be adept in account management and adaptable in their sales approach, eager to contribute to the success of new product launches.

Qualifications

• Strong relationship-building skills with veterinary customers.
• Competence in sales forecasting and planning.
• Adaptability in sales approach to meet client needs.

Responsibilities

• Delivering growth on the existing product portfolio.
• Assessing and planning sales to achieve targets.
• Managing internal relationships for optimal customer service.

Skills

Account Management

Communication

Sales Strategy Development

Customer Relationship Management (CRM)

Sales Reporting

Job description

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Job Description

With an exciting pipeline of pharmaceutical launches approaching, we’re expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers, their clients, and our company.

As a field based Account Manager within a defined territory, you will be the primary point of contact for our Companion Animal Veterinary customers, responsible for delivering growth on our existing product portfolio and accelerating the launch of new products.

Job Description

With an exciting pipeline of pharmaceutical launches approaching, we’re expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers, their clients, and our company.

As a field based Account Manager within a defined territory, you will be the primary point of contact for our Companion Animal Veterinary customers, responsible for delivering growth on our existing product portfolio and accelerating the launch of new products.

The ideal candidate will be competent in building strong relationships with customers quickly to deliver sales against targets, to increase market share and drive market growth.

Responsibilities Include

• Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets
• Taking ownership and accountability for all activity within assigned accounts and territory - planning and organising time and resources effectively to meet objectives
• Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers
• Effectively managing internal relationships to provide the optimal level of service for your customers
• Building long term sustainable and profitable relationships with all relevant personnel in veterinary businesses
• Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customer in a veterinary business
• CRM Delivering on KPIs on call cycle planning and updating and maintenance of customer records
  
  

#AMAH25

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Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Not Applicable

Shift

Valid Driving License

Hazardous Material(s)

Required Skills

Account Management, Account Management, Adaptability, Channel Partner Management, CiviCRM, Communication, Customer Due Diligence (CDD), Customer Loyalty, Customer Relationship Management (CRM) Software, Customer Value Management, Lead Generation, Maintenance Processes, Management Process, Market Analysis, Product Knowledge, Product Portfolio Management, Relationship Management, Revenue Maximization, Sales Forecasting, Sales Negotiations, Sales Objectives, Sales Process Management, Sales Reporting, Sales Strategy Development, Sales Training {+ 5 more}

Preferred Skills

Job Posting End Date

06/17/2025

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R352271

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and General Business

• Industries

  Biotechnology Research, Pharmaceutical Manufacturing, and Veterinary Services

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