Community Team Manager

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; North End; On-site; GBP 55,000 - 70,000; Full time

Job summary

NSFT’s Older Persons service is recruiting a Community Team Manager to lead a multidisciplinary team within the Community Mental Health Team (CMHT), Intensive Older Person Service (IOPS) and Memory Assessment and Treatment Service (MATS). This is a time of genuine transformation and innovation, with a focus on modern, responsive mental health care for older adults.

In this role you will provide strong clinical and operational leadership, oversee day‑to‑day service delivery, manage performance,

Qualifications

• Experience leading a community mental health team.
• Ability to drive service improvements and performance.
• Strong communication and stakeholder engagement with partners.

Responsibilities

• Provide strong clinical and operational leadership to a multidisciplinary community team.
• Oversee day-to-day service delivery and performance management.
• Lead service development, safeguarding, and risk management across the service.
• Collaborate with education, social care and third-sector partners for integrated care.

Skills

Leadership

Clinical governance

Staff development

Risk management

Education

Nursing

Social Work

Occupational Therapy

Job description

Are you an experienced manager or leader within a community mental health setting. Do you have experience or an interest in working with Older Adults? Then we want to hear from you.

We are looking for passionate, skilled professionals from a Nursing, Social Work (with additional mental health training), or Occupational Therapy background.

We are excited to be recruiting a Community Team Manager to join our Older Persons service at a time of genuine transformation and innovation.

Our service is evolving as part of a wider transformation agenda. This creates a unique opportunity to be part of shaping a modern, responsive mental health service for Older Adults. This post includes our Community Mental Health Team (CMHT), our Intensive Older Person Service (IOPS) and also supports the Memory Assessment and Treatment Service (MATS)

If you're motivated to be part of a forward-thinking service and want to help shape the future of mental health care for older adults, we would love to hear from you., In this role, you will provide strong clinical and operational leadership to a multidisciplinary community team, ensuring the delivery of safe, effective, and high-quality care to older adults. You will be responsible for overseeing day-to-day service delivery, managing performance, and ensuring that care is responsive, evidence-based, and aligned with national and local standards.

You will lead, support, and develop a diverse team of practitioners, fostering a positive and inclusive culture that promotes staff wellbeing, continuous learning, and professional development. This includes supervising staff, managing caseloads, and ensuring effective risk management and safeguarding practices are embedded across the service.

Working collaboratively with internal and external stakeholders, including education, social care, and third-sector partners, you will contribute to integrated care planning and service improvement initiatives. You will also play a key role in strategic planning, implementing service developments, and ensuring the efficient use of resources to meet demand.

Additionally, you will monitor and report on key performance indicators, support quality assurance processes, and drive improvements to enhance patient outcomes and experience. Your leadership will ensure that the service remains responsive to the needs of the local population while maintaining compliance with regulatory and organisational requirements.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.