Community Team Manager

Norfolk & Suffolk Foundation NHS Trust; King's Lynn; On-site; GBP 49,000 - 57,000; Full time

Job summary

Norfolk & Suffolk Foundation NHS Trust is seeking an experienced Community Team Manager to lead our Older Persons mental health services. You will manage a multidisciplinary team across CMHT, IOps, and Memory Assessment and Treatment Service, driving high-quality, evidence-based care for older adults in a transforming service.

You will shape service development, lead on performance and safeguarding, and collaborate with education, social care, and third-sector partners to deliver integrated care

Qualifications

• Registered professional with RMN, RLDN, Dip SW or Dip OT or HCPC registration.
• Ongoing professional development aiming towards degree level.
• Higher degree or postgraduate certificate in clinical/therapeutic practice.
• Post-basic teaching qualification.
• ILM certificate in management or equivalent.
• Experience at a senior clinical level including staff management/supervision.
• Experience of working within a multi-disciplinary team.
• Leadership in a Mental Health care environment including service development.

Responsibilities

• Provide strong clinical and operational leadership to a multidisciplinary community team.
• Oversee day-to-day service delivery and manage performance.
• Ensure safe, evidence-based care with risk management and safeguarding embedded.
• Collaborate with education, social care and third-sector partners for integrated care planning.

Skills

Leadership experience

Staff management

Multi-disciplinary team experience

Service development leadership

Education

RMN, RLDN, Dip SW or Dip OT or HCPC registered

Job description

Are you an experienced manager or leader within a community mental health setting. Do you have experience or an interest in working with Older Adults? Then we want to hear from you.

We are looking for passionate, skilled professionals from aNursing, Social Work (with additional mental health training), or Occupational Therapy background.

We are excited to be recruiting a Community Team Manager to join our Older Persons service at a time of genuine transformation and innovation.

Our service is evolving as part of a wider transformation agenda. This creates a unique opportunity to be part of shaping a modern, responsive mental health service for Older Adults. This post includes our Community Mental Health Team (CMHT), our Intensive Older Person Service (IOPS) and also supports the Memory Assessment and Treatment Service (MATS)

If you're motivated to be part of a forward-thinking service and want to help shape the future of mental health care for older adults, we would love to hear from you.

Main duties of the job

In this role, you will provide strong clinical and operational leadership to a multidisciplinary community team, ensuring the delivery of safe, effective, and high-quality care to older adults. You will be responsible for overseeing day-to-day service delivery, managing performance, and ensuring that care is responsive, evidence-based, and aligned with national and local standards.

You will lead, support, and develop a diverse team of practitioners, fostering a positive and inclusive culture that promotes staff wellbeing, continuous learning, and professional development. This includes supervising staff, managing caseloads, and ensuring effective risk management and safeguarding practices are embedded across the service.

Working collaboratively with internal and external stakeholders, including education, social care, and third-sector partners, you will contribute to integrated care planning and service improvement initiatives. You will also play a key role in strategic planning, implementing service developments, and ensuring the efficient use of resources to meet demand.

Additionally, you will monitor and report on key performance indicators, support quality assurance processes, and drive improvements to enhance patient outcomes and experience. Your leadership will ensure that the service remains responsive to the needs of the local population while maintaining compliance with regulatory and organisational requirements.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job responsibilities

You will be a joining a vibrant, supportive, and highly skilled team, where collaboration, compassion, and innovation are at the heart of everything we do. This is a role where you can truly make a difference supporting young people through challenging times and empowering them to thrive.

Qualifications

• RMN, RLDN, Dip SW or Dip OT or equivalent, or HCPC registered
• Ongoing professional development working towards degree level
• Higher degree or post graduate certificate in area of clinical / therapeutic practice
• Post-basic teaching qualification
• ILM certificate in management or equivalent
• Able to demonstrate experience at a senior clinical level including staff management / supervision experience
• Experience of working within a multi-disciplinary team
• Evidence of providing leadership in a Mental Health care environment including service development

Skills

• Competent and effective treatment skills
• Care planning skills
• Effective analytical and decision-making skills.

Knowledge

• Knowledge of medication and the monitoring of its effects
• Build on/develop further knowledge of psychosocial interventions
• Build on/develop further specialist knowledge of health promotion and recovery
• An understanding of the policies and guidelines both local and national e.g. National Institute for Clinical Excellence guidelines.

Other

• Ability to travel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£49,387 to £56,515 a yeargross per annum