Community Team Leader

Maudsley Learning; Croydon; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a dedicated team at a leading mental health trust, where you will manage the delivery of care in an Early Intervention in Psychosis service. This role involves overseeing a multidisciplinary team, ensuring high-quality, evidence-based practices are followed, and fostering strong relationships with service users and their families. You will play a crucial role in enhancing patient care and outcomes while supporting staff development. This is an exciting opportunity to make a meaningful impact in mental health services, contributing to a culture of compassion, respect, and continuous improvement. If you are passionate about mental health and have the relevant experience, we encourage you to apply and be part of this transformative journey.

Qualifications

• Minimum 2 years experience in mental health services at band 6 or equivalent.
• Professional registration required (NMC or HCPC).

Responsibilities

• Manage delivery of care within Early Intervention in Psychosis model.
• Lead a team ensuring high quality evidence-based practice.

Skills

Mental Health Legislation Knowledge

Clinical Governance Understanding

Risk Assessment and Management

Evidence-Based Psychosocial Interventions

Multidisciplinary Practice Knowledge

Education

Relevant Professional Qualification (RMN, OT, Social Worker)

Qualification in Psycho-Social Intervention

Job description

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to providing high quality and specialist care to our service users and we are recognised for the care and treatment we provide. The Care Quality Commission rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will have the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust, we are happy to talk flexible working.

Job Overview

To have overall management responsibility for the delivery of care within an Early Intervention in Psychosis model of service delivery, in accordance with Trust policies and procedures. To lead a team of professional and support staff in the delivery of high quality evidence-based practice, ensuring that regular supervision and appraisal take place. To manage administrative and operational resources in a cost-effective manner, evaluating the standard of service delivered.

To co-ordinate multidisciplinary working, maintaining excellent communication and working relationships with all team members, and other services within the Trust, to ensure effective interface and continuity of care between disciplines and services. The Team Manager will ensure that all referrals to the service are screened, that, where necessary, service users are provided with a full assessment of health and social needs and that aftercare is provided from the most appropriate service.

The post holder will carry out clinical and managerial procedures to a standard that ensures safe and effective care, and complies with the relevant Code of Professional Conduct.

Main Duties of the Job

1. Ensure that all clinical practice is developed using up-to-date evidence base, ensuring that all staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
2. Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
3. Ensure systems are in place to support user and carer-centred involvement in the planning and provision of care.
4. Ensure that staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans and the needs of the service.
5. Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them.

Working for Our Organisation

South London & Maudsley NHS Foundation Trust provides a full range of mental health services to the people of Croydon, Lambeth, Southwark, and Lewisham as well as national specialist services.

Detailed Job Description and Main Responsibilities

1. Deputising for the Clinical Service Lead as required.
2. Establishing and building on excellent working relationships between other services within and external to the Directorate.
3. Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.
4. Ensuring pro-active engagement of the service with Research Projects according to King’s Health partners tripartite mission.
5. Implementation of the complaints procedure including investigation, response, and resolution.

Person Specification

Knowledge and Skills

• A working knowledge of all relevant mental health legislation including: Mental Health Act, Care Act 2014.
• Knowledge and understanding of current issues in multidisciplinary practice.
• An understanding of the principles of Clinical Governance.
• Knowledge of the processes necessary for effective risk assessment and management.
• An understanding of the models of assessment as well as evidence-based psychosocial interventions.
• Extensive knowledge of the principles of risk assessment and risk management.

Qualifications

• Relevant professional qualification with affiliated professional registration – RMN with NMC registration or Occupational Therapist or Social Worker with HCPC registration.
• Qualification in relevant psycho-social intervention.

Experience

• At least 2 years experience, at band 6 or equivalent, using a range of clinical / managerial skills within mental health services.
• Knowledge and understanding of the Early Intervention in Psychosis model of care.
• Knowledge and experience of working with young people experiencing psychosis and their families.
• Experience of managing staff and providing supervision.

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect, and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

• Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice.
• Ensuring that all our services and all staff understand and support our commitment.
• We believe that people who use our services, their carers and our staff, should be treated with compassion, respect, and dignity.

Please note:

• All applications for this post will need to be made online.
• Please read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria.
• The closing date listed is a guide only and that the vacancy may close earlier should a sufficient number of applicants have been received. We advise that you submit your application as early as possible.
• Once you have submitted your application, you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.
• If you have not heard from us within three weeks from the closing date, your application has not been successful.
• Priority consideration for applications may be given to at-risk NHS employees.
• If you are successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process.
• We are a smoke-free Trust.

SLaM is a Stonewall Diversity Champion; Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe.

Employer Certification / Accreditation Badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.