Community Support Worker

Cyfannol; Pontypool; On-site; GBP 23,000 - 25,000; Full time

Job summary

A leading organization in community support is seeking a Community Support Worker to provide specialist services for women in Torfaen. The role involves engaging in assessments, supporting women's voices, and maintaining records, contributing to a safe and inclusive environment. Join us to make a positive impact within the community.

Qualifications

• Experience working with vulnerable populations.
• Ability to maintain accurate records and data.
• Skilled in facilitation and group work.

Responsibilities

• Support women in needs assessments, risk assessments, and safety plans.
• Engage with women and children to empower and promote their voices.
• Maintain accurate records and input data into management systems.

Skills

Empathy

Communication

Problem Solving

Job description

• Location: Pontypool, Torfaen, United Kingdom

Community Support Worker

• Generally Monday-Friday
• Contract:Permanent (subject to funding)
• Salary:£23,970 (rising to £24,480after 6 months probation)
• Location:Covering Torfaen (based in our hub in Pontypool)
• All staff must work flexibly on occasions to meet the needs of the service
• Agile - working where and when required, to do the job most effectively

Purpose of the post:Provide specialist support services to women who are accessing our services in the community

Specific Responsibilities

• Support women to undertake and engage in initial and on-going needs assessments, risk assessments, safety plans and support plans
• Work with women and children in an empowering and engaging manner
• Follow up referrals and notifications from other agencies including police PPN reports
• Support women and children to have a voice within the organisation and the sector, by for example, encouraging them to complete surveys, give feedback and attend associated events
• Support, signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational and cultural services and also CWA's other interal services
• Ensure accurate and timely records are maintained in relation to all aspects of the service and case work, including inputting information into our Information Management System
• Assist in producing qualitative and quantitative data, including for example, the creation of case studies
• To assist, when directed, with the delivery of group and educational programmes

General

Contribute to the:

• Development and achievement of our Vision, Mission and Objectives
• Promotion of our values, culture and aspirations
• Creation of a safe, supportive and explorative working environment
• Promotion of Equity, Diversity and Inclusion
• Upholding of our Polices and Procedures

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances

Closing date :19th June 2025

Due to the nature of these roles, they are only open tofemale applicants(Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.