Community Support Worker

City and County Healthcare Group Ltd; Kilburn CP; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Guaranteed-hours opportunities

Fully paid training

Paid travel time between client visits

28 days’ annual leave

Job summary

Sage Care is part of City & County Healthcare Group and is seeking Community Support Workers for the Ealing branch to help West London clients live independently at home.

You will provide personal care, companionship and practical help, with travel time paid between visits and no driving required. Roles include flexible full-time and part-time patterns across days and weekends.

Qualifications

• Experience in care or similar roles preferred.
• Patience, reliability and ability to put someone at ease.
• Willingness to travel between clients within the local community.

Responsibilities

• Provide person-centred care respecting client dignity and preferences.
• Assist with personal care, meals, mobility and daily living tasks.
• Offer companionship and support to reduce loneliness and build routine.
• Support medication reminders and adherence as per care plan.
• Maintain records and communicate with families and healthcare professionals.

Skills

Compassion

Communication

Reliability

Empathy

Job description

• Compensation: GBP 14.8 - GBP 15.3 - hourly

Company Description

Community Support Workers – Join Our Ealing Sage Care Team!

A people person? Get paid to brighten someone’s day.

Sage Care | City & County Healthcare Group
Location: Community roles across West London
Hours: Full-time and part-time opportunities
Pay: £14.80 per hour Monday–Saturday | £15.30 per hour Sunday
Guaranteed hours available – discussed during recruitment
No driving required

Company Description

Your kindness could be the best part of someone’s day.

Helping someone get ready for the morning. Sharing a laugh over a cup of tea. Supporting a person to enjoy their favourite activity or feel confident at home.

At Sage Care, these everyday moments matter.

We’re looking for friendly, dependable Community Support Workers to join our growing Ealing branch team, supporting people across West London to live safely, comfortably and independently in their own homes.

If you enjoy meeting people, listening to their stories and lending a helping hand, you could bring something special to our team.

You’ll provide personal care, practical help and companionship — building relationships while helping people maintain their choices, routines and independence.

What is homecare?

Homecare means visiting people in their own homes and providing support tailored to their individual needs.

For one person, that might mean help getting washed and dressed. For another, it could be preparing lunch, supporting medication or helping them get out into the community.

You’ll follow each person’s care plan, encouraging them to do what they can for themselves and offering support where it’s needed.

Where you’ll make a difference

Join our Ealing Sage Care team, supporting people in their own homes across:

• Maida Vale and Kilburn — W9 / NW6
• Chelsea — SW3
• West Brompton and Chelsea — SW10
• Belgravia and surrounding Westminster neighbourhoods — SW1W / SW1X

We aim to match you with clients close to home wherever possible, helping you build meaningful relationships within your local community.

No driving licence or vehicle required. You’ll need to be comfortable travelling between clients’ homes, and your travel time between visits is paid.

We aim to match colleagues with clients in their local area wherever possible.

You don’t need to drive or own a vehicle. You will need to be comfortable travelling between clients’ homes throughout your working day.

Pay that’s clear

• Monday to Friday: £14.80 per hour
• Saturday: £14.80 per hour
• Sunday: £15.30 per hour

Enhanced Bank Holiday rates

You’ll be paid hourly, including travel time between client visits.

Find a working pattern that suits you

Our services operate seven days a week, with full-time and part-time opportunities.

Current availability requirements include:

• Long-day availability: 7am–9pm, with availability across at least five days a week for these opportunities
• Weekend availability: 8am–9pm or 2pm–9pm
• Evenings: 4pm–9pm

We’ll talk through your availability, local care requirements and the actual rota during recruitment.

Guaranteed-hours opportunities are available, with the contracted hours and working pattern agreed before you join.

Job Description

Support independence. Build confidence. Bring companionship.

You’ll provide person-centred care that respects each client’s dignity, privacy and preferences.

Your role will include:

• Personal care: Supporting washing, bathing, dressing, grooming, toileting and continence care with sensitivity and respect.
• Medication support: Providing reminders, collecting prescriptions and assisting with or administering medication in line with your training and the care plan.
• Meals and nutrition: Preparing meals, snacks and drinks, considering dietary needs and preferences, and helping with eating and drinking where required.
• Mobility: Supporting safe movement, transfers and use of mobility aids, including support following a hospital stay where set out in the care plan.
• Everyday tasks: Helping with shopping, laundry, changing beds, light cleaning and keeping the home comfortable.
• Companionship: Making time for conversation, shared interests and activities that help reduce loneliness.
• Community connections: Supporting outings, appointments, hobbies and contact with friends and family.
• Emotional support: Offering patience, reassurance and a listening ear.
• Wellbeing and safety: Noticing and reporting changes, recognising concerns and following the appropriate procedures in an emergency.
• Records and teamwork: Keeping accurate care records and communicating with colleagues, families and healthcare professionals.

Your aim is to help people keep doing the things that matter to them, with the right support at the right time.

Qualifications

We also welcome people starting their first role in care and provide paid training and ongoing support.

You may have gained valuable skills in retail, hospitality, customer service, volunteering or caring for someone close to you. Patience, reliability and the ability to put someone at ease can make a real difference here.

We’re looking for people who:

• Are kind, approachable and respectful.
• Listen carefully and communicate clearly.
• Are comfortable providing personal care with dignity.
• Are reliable, organised and committed to keeping appointments.
• Can work independently and ask for support when needed.
• Bring a practical approach to solving problems.
• Are willing to learn and follow individual care plans.
• Can travel between clients within the local community.
• Have the existing right to work in the UK.

We welcome applicants of all genders.

Please note: we are unable to offer visa sponsorship for these positions.

Additional Information

Support for your work, wellbeing and future

As part of Sage Care and City & County Healthcare Group, you’ll receive:

• Guaranteed-hours opportunities, subject to an agreed contract and working pattern.
• Fully paid training, including online and face-to-face induction.
• Funded NVQ/Diploma Level 2 and Level 3 opportunities in Health and Social Care.
• Ongoing development and progression into senior care, coaching and management roles.
• Full-time and part-time working options.
• Paid travel time between client visits.
• Paid mileage where applicable.
• Enhanced Sunday and Bank Holiday pay.
• 28 days’ annual leave, pro rata.
• Enhanced occupational maternity, adoption and paternity pay.
• Death in Service payment.
• Benefits and wellbeing platform.
• Refer-a-friend scheme – £300 per referral.
• Blue Light Card eligibility for discounts at leading brands.
• Access to our in-house app.
• A local team with opportunities to grow

Sage Care is part of City & County Healthcare Group, one of the UK’s largest care providers.

You’ll have the support of a local branch team and access to learning and career opportunities across the wider Group. Whether you want to become a confident care professional or work towards a future leadership role, there’s room to develop.

Ready to make your people skills count?

Join our Ealing Sage Care team and get paid to help people live more independently, feel connected and enjoy brighter days.

Please let us know if you need any reasonable adjustments during recruitment.

Sage Care is an equal opportunities employer.