Community Support Worker

Everyturn Mental Health; Gateshead; On-site; GBP 24,000 - 28,000; Part time

Benefits offered by this job

30 days annual leave

Enhanced pension

Wagestream access

Wellbeing programme

Life assurance (3x salary)

Blue Light Card discounts

Job summary

Everyturn Mental Health is offering a part-time Community Support Worker role within our Community Rehabilitation Transition Service in Gateshead. You will support individuals with complex mental health needs to live independently at home under clinical supervision, delivering person-centred, recovery-focused support to promote independence.

Applicants must hold a full UK driving license and have access to a car.

Qualifications

• Experience supporting people with complex mental health needs.
• Awareness of safeguarding responsibilities and person-centred practice.
• Strong communication and organisational skills, work well in a team.
• Flexible, professional, motivated approach with commitment to client group.
• Respect for rights, dignity, confidentiality and autonomy.
• Willingness to develop skills and engage in CPD.
• Competent IT skills (MS Office and CRM systems).

Responsibilities

• Support staff with assessments, support planning and risk management for new service users.
• Assist in delivering treatment and support plans under clinical supervision.
• Build positive, therapeutic relationships with service users and carers.
• Provide practical and emotional support to promote independence.
• Act as a keyworker when required and support coordinated care.
• Encourage community engagement as part of rehabilitation and transition.
• Maintain accurate records on electronic systems (RIO, etc.).
• Work with the MDT and external professionals, service users and families.
• Uphold confidentiality and participate in training and development.

Skills

Mental health experience

Safeguarding awareness

Communication skills

Teamwork

Tools

MS Office

CRM systems

Job description

We have an exciting opportunity for a Community Support Worker to join our Community Rehabilitation Transition Service!

This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service.

This is a part-time role, contracted at 22.5 hours per week.

Due to the nature of this role, it is an essential requirement that you hold a full UK driving license and have access to a car.

About the Service

Our Community Rehabilitation Transition Service provides clinical and practical support to people who are ready to live more independently but still require significant input from our nursing and community care teams to remain safe and well in the community.

The service also supports people transitioning from community-based support or stepping down from hospital into 24/7 care, with clear and structured plans in place to ensure safe and successful transitions.

Our teams are based within our nursing services and are supported by our wider community care teams. This approach allows individuals to maintain established therapeutic relationships with colleagues they know and trust, while being supported to move towards more independent living.

About the Role

As a Community Support Worker, you will support individuals with complex mental health needs to live independently in their own homes as part of the Community Rehabilitation Transition Service. Working under the guidance of the Community Clinical Lead and Service Managers, you will deliver person-centred, recovery-focused support, promoting independence and working collaboratively with service users, carers, and the multidisciplinary team to achieve positive outcomes.

Due to the nature of this role, it is an essential requirement that you hold a full UK driving license and have access to a car.

You will

• Support qualified staff with assessments, support planning, and risk management for new service users.
• Assist in delivering treatment and support plans under clinical supervision.
• Build positive, therapeutic relationships with service users and their carers.
• Provide practical and emotional support, including ADLs, to promote independence.
• Act as a keyworker when required, supporting coordinated and consistent care.
• Encourage community engagement as part of rehabilitation and transition.
• Maintain accurate records on electronic systems (e.g. RIO).
• Work collaboratively with the MDT, external professionals, service users, and families.
• Uphold confidentiality, contribute to team communication, and engage in training and development.

What we're looking for

We would love to hear from you if you possess the following:

• Experience supporting people with complex mental health needs and a good understanding of mental health conditions and interventions.
• Awareness of safeguarding responsibilities and person-centred practice.
• Strong communication and organisational skills, with the ability to work both independently and as part of a team.
• A flexible, professional, and motivated approach, with a genuine commitment to supporting this client group.
• Respect for individual rights, dignity, confidentiality, and autonomy.
• Willingness to develop skills and engage in continuous professional development.
• Competent IT skills (e.g. MS Office and CRM systems).
• Alignment with and commitment to the organisation’s values.

What we offer in return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
• Enhanced pension
• Wagestream - ability to release earnings, giving you instant access to your pay
• Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer!

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

Everyturn Mental Health is the trading name of Everyturn a registered charity (charity number 519332) and a company limited by guarantee registered in England and Wales (company number 02073465) and Everyturn Services Ltd, company registered in England & Wales (company number 4391008).

© Everyturn Mental Health. All rights reserved.