Community Support Worker

Bridgend County Borough Council; Bridgend; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

Bridgend County Borough Council is recruiting a Community Support Worker for the West Integrated Cluster Network. The role is full time (37 hours per week) with hybrid working between home and the office to support adults and children with long-term health and well-being needs.

You will work with social workers, nurses and therapists to promote independence, safe care, and person-centred outcomes. A Welsh language greeting is a requirement; DBS check and a valid driving licence are essential.

Responsibilities

• Support individuals in recovery to address mental health and/or substance misuse issues.
• Work with a strengths-based, outcome-focused approach to identify and build on individuals' strengths.

Job description

Community Support Worker - West Integrated Cluster Network

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Contractual hours 37

Basis Full time

Job category/type Social Care – Adults/Children

Date posted 13/08/2026

Job reference 19040

37 hours per week

This is an exciting time to join our West Integrated Cluster Network Teams. The Cluster Team work and support to develop a team around the person and their family or those important to them. The people we support can have long term complex challenges around their physical health; mental health and emotional well-being. We work with both older and younger adults, with the aim to provide a holistic support to allow individuals to live their lives as they wish to and ensure voice, choice, independence and control in their lives. The Teams consist of Social Workers, District Nurses, Occupational Therapists; Physiotherapists; Dietetics; Speech and Language Therapy; Pharmacy and Community Psychiatric Nursing. We work closely with G.P. surgeries and the third sector partner agencies to assess and support the needs of adults affected by long term complex and adverse conditions as well as their carers and families.

In this role, you will be working alongside the social work team. Supporting individuals in their recovery to address their mental health and/or substance misuse issues and achieve their outcomes.

This will include actively completing brief interventions with individuals to support them to remain independent, which may also involve direct work with carers.

You will work with individuals in a strengths-based, outcome focused way, focusing on ‘what matters’ and supporting individuals’ to identify their strengths and capabilities. Ensuring safety and reporting safeguarding issues is essential. The individual will monitor risks, participate in multi-disciplinary meetings, and collaborate with professionals on care plans.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

An Enhanced Children and Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

A valid driving licence is requirement for this post.

The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Closing Date: 26 August 2026

Shortlisting Date: week commencing 31 August 2026