Community Safety Officer

Bytes Link Technologies; Liverpool City Region; On-site; GBP 35,000 - 42,000; Full time

Job summary

An established industry player is seeking a dedicated Community Safety Officer to enhance community safety and tackle anti-social behaviour. This role involves collaborating with various stakeholders, including local councils and police, to develop effective strategies and solutions. The ideal candidate will possess strong communication skills, a commitment to equality and diversity, and the ability to manage complex cases. With a competitive salary and opportunities for career development, this position offers a chance to make a significant impact in the community while working in a supportive environment that values diversity and inclusion.

Benefits

28 days holiday increasing with service

Cycle 2 Work Scheme

Group personal pension scheme

Life Assurance

Career development opportunities

Corporate discount scheme

Staff well-being programme

Qualifications

• Educated to Level 3 or equivalent with experience in managing anti-social behaviour cases.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Develop processes to address anti-social behaviour with various partners.
• Commit to equality and diversity in all work aspects.

Skills

Management of anti-social behaviour cases

Experience in partnership/multi-agency environments

Communication skills

Problem-solving skills

Knowledge of housing legislation

Case management software

Project coordination

Ability to work outside office hours

Education

Level 3 qualification (5 GCSE grade A-C)

CIH Qualification or commitment to obtain

Tools

Microsoft Teams

Job description

Community Safety Officer

We are currently looking for a Community Safety Officer to join The Sovini Group.

Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated fairly, with respect and free from discrimination.

If you have got the talent, the potential, the drive and determination there is a place for you at The Sovini Group.

This position is a permanent opportunity

As a Community Safety Officer, you will be expected to:

1. Take a leading role in developing effective processes and measures to identify and address anti-social behaviour, working with colleagues throughout the organisation, Sefton Council, police and other partners.
2. Commit to the CIH 7 Professional Standards of Conduct in your day-to-day activities.
3. Commit to equality and diversity and to promote non-discriminatory practices in all aspects of work undertaken.
4. Adhere to the Health and Safety at Work Act to take reasonable care of own health and safety and that of others who may be affected by their acts and omissions.

To be successful in a Community Safety Officer role, the skills you will need:

1. Educated to Level 3 (5 GCSE grade A-C) or equivalent.
2. Experience of managing nuisance and anti-social behaviour cases including using case management software.
3. Extensive experience of undertaking action on complaints of anti-social behaviour, including legal and non-legal remedies.
4. Experience of giving evidence in court.
5. Experience of working in partnership/multi-agency environments to deliver a proactive anti-social behaviour prevention regime.
6. Experience of co-ordinating and delivering projects, achieving results and delivering solutions to anti-social behaviour issues.
7. Good working knowledge of housing and relevant anti-social behaviour legislation.
8. Able to confidently and effectively communicate with other agencies and stakeholders and build positive working relationships with other agencies.
9. Able to communicate sensitively with customers using plain English principles.
10. Ability to translate strategies into effective plans and actions, incorporating performance monitoring & recording systems.
11. Ability to prioritise work and adapt to changing situations whilst still meeting deadlines.
12. Strong problem-solving skills with the ability to support development of innovative solutions to anti-social behaviour issues.
13. A thorough knowledge and understanding of legislation, best practice, recent policy and practical developments.
14. Willingness to work outside office hours if required to investigate or monitor nuisance cases.
15. Willingness to cover any area in which OVH/Sovini operate. Currently this includes Sefton, Liverpool, Wirral, Lancashire and Cheshire.
16. Ofqual regulated CIH Qualification or the commitment to work towards.
17. Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.
18. To demonstrate The Sovini Group’s values in your day-to-day job role – Success, Passion, Authenticity, Courage, Enterprise.

Experience or Knowledge of the below would be advantageous but not essential:

1. Experience of delivering training and/or workshops to staff and customers.
2. Previous experience working within social housing.

So, if you are looking for a Community Safety Officer role with:

1. Competitive salary - £35,319.12 - £41,038.14.
2. Hours – 36 per week (Monday-Friday).
3. Agile working.
4. 28 days holiday increasing with service.
5. Cycle 2 Work Scheme.
6. Group personal pension scheme.
7. Life Assurance.
8. Career development opportunities.
9. Corporate discount scheme.
10. Staff well-being and ‘feel-good’ programme.

Apply online via our website today!

Please note we do not accept approaches from recruitment agencies and only applications made via our website will be accepted.

Closing date – 13th January 2025.

Please note that shortlisting may take place prior to the advert closing, if a high volume of suitable applicants have applied, the advert may close early. Please do not hesitate to submit your application.