Community Reablement Clerical Officer

Cheshire East Council; Middlewich; On-site; GBP 25,000 - 28,000; Full time

Job summary

Cheshire East Council is seeking a Community Reablement Clerical Officer for a permanent position, working 24 hours per week. The ideal candidate will excel in a fast-paced environment, managing electronic systems, and supporting frontline services with attention to detail and effective communication skills.

Qualifications

• Excellent computer and math proficiency.
• Exceptional communication skills.
• Valid driver's license required.

Responsibilities

• Manage in-house electronic monitoring and payroll systems.
• Support handling frontline referrals, hospital admissions, and customer visits allocation.
• Perform administrator tasks requiring an excellent eye for detail.

Skills

Proficiency in math

Attention to detail

Effective teamwork

Communication skills

Proactive workload management

Job description

Community Reablement Clerical Officer

Care4CE Community Reablement Services is offering a permanent Clerical Officer position, working 24 hours per week, including one weekend in four. This role is based at Macclesfield Town Hall, Macclesfield, and the Salinae Reablement Office in Middlewich. Please note, this is an office-based position only.

PAY: Grade 5, starting at £25,584 per annum (pro rata), with annual increments over four years up to £27,269. Hourly rate starts from £13.26 with annual increments over four years up to £14.13. A pay award for 2025-2026 is currently under consultation.

Weekends are paid at time and half as are Bank Holidays. Christmas Day and Boxing Day are double pay.

ABOUT THE SERVICE

Reablement is a community-based front-line short-term service working with our integrated health partners, supporting hospital discharges and hospital avoidance with a focus on enabling individuals to reach a maximum level of function while encouraging independence, choice, and control, or assessing for long-term care needs.

ABOUT THE ROLE

We are seeking a highly skilled individual with excellent computer and math proficiency to manage in-house electronic monitoring, payroll, and Adult Social Care systems. The ideal candidate will have a proactive, positive, and can-do attitude, and excel as a team player in a busy, fast-paced duty desk environment, managing workload efficiently. The post holder will support the duty senior and coordinators in handling frontline referrals, hospital admissions/discharges, and customer visits allocation.

Administrator tasks are performed alongside the duty desk, requiring an excellent eye for detail due to the use of live systems and complex process calculations. Exceptional communication skills are essential, along with adherence to the Council's Culture and value-based thinking, ensuring professional and sensitive engagement with all customers, professionals, and colleagues. A valid driver's license is required for this role.

ABOUT YOU

You must have:

• Proficiency in math and excellent attention to detail
• Effective teamwork and communication skills
• Enthusiasm, flexibility, and reliability
• A person-centered approach to achieve the best outcomes for people
• The ability to work on your own initiative and as part of a team
• Proactive workload management skills
• Alignment with the Council Values
• Adherence to all Policies, Procedures, and CQC Regulations