Community Program Manager, Gartner C-Level Communities

Gartner; Egham; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

Global opportunities

Job summary

Gartner is seeking a Community Program Manager to build and enhance C-level executive communities, shaping peer-led experiences for senior leaders. You will lead multi-channel outreach, partner with Sales and Marketing, and travel to programs about four times per year while delivering compelling, in-person and virtual events.

The role emphasizes strategic engagement, program development, data analysis, and strong relationship-building with c-level executives.

Qualifications

• 3 to 5 years of client success or sales experience.
• Business development experience is highly preferred.
• B2B experience is highly preferred.
• Familiarity with LinkedIn Sales Navigator, Microsoft Office, and PowerBI.
• Proven experience building trust-based relationships with c-level executives.

Responsibilities

• Execute on C-level community and Gartner best practices to recruit, engage, and retain C-level executives through consistent multi-channel and multi-touch outreach.
• Collaborate with internal partners to develop world class agendas for community programs.
• Be responsible for all client-facing aspects of in-person and virtual programs, including delivery, communicating with C-level executives, sponsors, and internal teams.
• Travel to in-person programs an average of 4 times a year, serving as host or MC for in-person programs, which does include some public speaking in front of a live audience.
• Managing multiple competing priorities and community programs over a calendar year.
• Partner with content to design high-impact programs that align with the interests and needs of the C-level community.
• Partner with your win-team which includes Sales, Marketing, Content, Client Services, and Operations to ensure we deliver high-impact community programs.
• Collaborate closely with marketing to drive community growth and member acquisition
• Collaborate closely with Sales to drive referrals for sponsorship opportunities.
• Analyse and leverage large amounts of community data to identify trends, opportunities, and areas for improvement and prioritization.
• Utilise this data and reporting to track community engagement, growth opportunities, program success, and ultimately drive c-level participation.

Skills

C-level engagement

Business development

Project management

Prioritisation

Relationship building

Education

Bachelor's degree preferred

Tools

LinkedIn Sales Navigator

Microsoft Office

PowerBI

Job description

The Community Program Manager is responsible for managing and enhancing our C-level executive communities. This role requires a strategic thinker with a deep understanding of executive-level engagement and community management. The ideal candidate will possess exceptional business development skills, project management & prioritisation skills, a strong ability to foster trust-based relationships at the c-level, and a passion for creating impactful peer-led experiences for our executives members.

Requirements

Community Engagement and Management

• Execute on C-level community and Gartner best practices to recruit, engage, and retain C-level executives through consistent multi-channel and multi-touch outreach.


• Leveraging tools such as LinkedIn Sales Navigator to drive community growth through outbound prospecting.


• Foster strong relationships with community member qualified c-level executives, understanding their needs and priorities to ensure their active participation in community programs.


• Facilitate peer-to-peer interactions and knowledge sharing among community members.

Program Development and Execution

• Collaborating with internal partners to develop world class agendas for community programs.


• Collaborate with internal teams to ensure seamless execution of community programs.


• Be responsible for all client-facing aspects of in-person and virtual programs, including delivery, communicating with C-level executives, sponsors, and internal teams.


• Travel to in-person programs an average of 4 times a year, serving as host or MC for in-person programs, which does include some public speaking in front of a live audience.


• Managing multiple competing priorities and community programs over a calendar year.

Stakeholder Management

• Act as the primary point of contact for c-level executives community members, addressing inquiries and providing exceptional support. and ensure they receive maximum value from their participation in their community.


• Partner with content to design high-impact programs that align with the interests and needs of the C-level community.


• Partner with your win-team which includes Sales, Marketing, Content, Client Services, and Operations to ensure we deliver high-impact community programs.


• Collaborate closely with marketing to drive community growth and member acquisition


• Collaborate closely with Sales to drive referrals for sponsorship opportunities.

Data Analysis and Reporting

• Analyse and leverage large amounts of community data to identify trends, opportunities, and areas for improvement and prioritization.


• Utilize this data and reporting to track community engagement, growth opportunities, program success, and ultimately drive c-level participation.

Education

Bachelor's Degree Preferred, Not Required

Experience

• Minimum 3 to 5 years of client success or sales experience required;


• Business Development experience is highly preferred;


• Business-to-business experience is highly preferred required;


• Familiarity with tools such as LinkedIn Sales Navigator, Microsoft Office, and PowerBI preferred


• Proven experience building trust-based value-add relationships with c-level executives offering insightful, and strategic insight to drive forward their mission critical priorities

#hybrid

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [e-mail].