Community Pharmacy Project Manager

NHS; Truro; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

An exciting opportunity with NHS to manage projects focused on recruitment, retention, and training for Community Pharmacists in Cornwall. This role involves collaboration across the healthcare system, ensuring effective communication and stakeholder engagement. Join a passionate team dedicated to making a difference in the community, with flexible working hours and a supportive environment.

Benefits

Clear career framework

Employee benefit programme

6 weeks holiday entitlement

Access to training and professional development

Company pension scheme

Qualifications

• Minimum of 2 years in project management or similar role.
• Experience in primary care or healthcare setting preferred.
• Proven track record in coordinating multiple projects.

Responsibilities

• Manage day-to-day operations of projects and track progress.
• Coordinate recruitment and retention initiatives.
• Act as primary contact for stakeholders in community pharmacy.

Skills

Project Management

Communication

Organizational Skills

Negotiation

Data Analysis

Tools

Microsoft Applications

Job description

Fancy taking on a new challenge? We are recruiting for a new role to work withour colleagues in Community Pharmacy working through Cornwall TrainingHub. This role will manage projectsrelating to recruitment, retention, education and training for CommunityPharmacists in Cornwall.

Cornwall Training Hub, hosted by Kernow Health CIC providesat scale support to General Practices in Cornwall, but as we are growing, weare expanding into the wider primary care services. Community Pharmacy has its challenges inattracting people into the role and retaining them, especially with competitionform the acute and community Trust and General Practice. You will be working closely with colleagues acrossthe wider health and care system to develop initiatives collaboratively, tosupport recruitment and retention for community pharmacy.

This role will be 22.5 hours per week, worked flexibly (to be agreed) fixed term for 12 months.

Main duties of the job

We are a fast-paced, innovative team, who are passionateabout making a difference locally. Notwo days are the same and you will often be asked to respond quickly tomultiple demands. You will be externallyfacing, working with Community Pharmacy, but will link closely with colleaguesacross the Training Hub, particularly around education and career developmentopportunities. You will be the centralpoint of contact, working across multiple businesses throughout the county withdiverse needs and challenges. Whilemanaging the programmes themselves, you will also need to bring stakeholderstogether and ensure their competing needs are met. As well as a proven trackrecord as a project manager, you must have excellent influencing andnegotiation skills and excel in managing relationships.

We work most of the time from home, so you must becomfortable with working independently, but support is only a Teams Callaway! You will also be required toattend face to face meetings or visit the local pharmacists and we get togetheras a whole team once a month.

This is a great opportunity to make a difference and work inthe wider primary care sector. Come andbe part of our award-winning team!

About us

Kernow Health CIC is a local organisation, owned by General Practitioners, delivering a number of NHS contracts across Cornwall where profits are reinvested back into the company to support healthcare across Cornwall. Working with us, you will benefit from:

• A clear career framework with pathways for promotion and career development.
• Employee benefit programme through Vivup!
• 6 weeks pro rata holiday entitlement (including bank holidays), with the ability to buy and sell annual leave.
• Being part of a local, agile and innovative team.
• Access to a great support network within a multi-professional team.
• Access to a company pension scheme, sickness, maternity and paternity pay.
• Access to training and continuous professional development through the Cornwall Training Hub!

Job responsibilities

Key Duties and Responsibilities:

• Responsible for day-to-day management of all allocated projects and programmes and tracking progress to support the programme leads.
• Provide project management and co-ordination for recruitment and retention initiatives in line with agreed project outcomes.
• Organise, attend, and lead, team and project meetings as required and relevant to the delivery of allocated projects, either face to face or online.
• Record and share project updates with wider team and stakeholders, presenting findings at meetings as required.
• Support the training hub Programme and Education leads with project reporting, including relevant KPI data collection.
• Update and manage all allocated project paperwork allocated projects and programmes.
• Oversee the Pharmacy Technician Apprenticeship scheme (PTPT) and associated coordination and administration as required.
• Work with local stakeholders to develop appropriate career pathways and education and training offers for Community Pharmacy, linking with the education team and the wider health and care system.
• Support the programme managers with programme finance, including admin related to purchase and sales orders.
• Analyse data to understand trends, challenges and potential opportunities within Community Pharmacy and track impact of programmes and projects.
• Act as the primary point of contact for stakeholders in community pharmacy, ensuring effective communication and collaboration.
• Identify potential risks and issues developing mitigation strategies to ensure projects remain within timescales.
• Work in partnership with other stakeholders across the wider health and care system, towards developing a system wide solution that benefits all parties in the system.
• Develop deep understanding of stakeholder needs and challenges and incorporate appropriate solutions into projects as appropriate.

General

• Actively contribute to the Organisations values and behaviours ensuring that relevant processes are open and transparent and encourage the confidence of staff, patients, partner organisations, the public and other agencies.
• Promote a positive organisational image.
• Promote own personal and others health, safety, and security, taking the appropriate action to report risk in accordance with policy.
• Ensure that equipment and resources are managed effectively to reduce waste and promote cost efficiency.
• Ensure the safe keeping and maintenance of equipment in accordance with policy, reporting defect or loss.
• Maintain personal development to meet the changing demands of the job, participate in an annual appraisal and appropriate training activities.
• Ensure compliance with all Kernow Health CIC statutory and mandatory training requirements, policies and protocols.
• Take appropriate responsibility to ensure that your objectives are aligned with the core team and organisational objectives.
• To demonstrate agility through adapting to the needs of the organisation by working flexibly in response to changing organisational requirements and priorities.
• You will be expected to carry out any other duties that may reasonably be required in line with your main duties, as directed by your line manager.

Person Specification

Other

• Unrestricted access to a motor vehicle in order to travel when required
• Willingness to undertake training as necessary to meet the requirements of the role
• Understanding of GDPR and data processing requirements and confidentiality.

Experience

• Minimum of 2 years working in a similar setting that requires organisation and the ability to achieve tasks and meet deadlines (e.g. administration/project support)
• Previous experience of working in primary care or a healthcare setting
• Proven track record of planning, coordinating and supporting business processes or programmes
• Proven track record of working with multiple businesses/ departments and finding workable solutions to meet competing needs
• Successful development and monitoring of administrative procedures and processes
• Previous experience of working in a community pharmacy setting
• Previous experience of working in recruitment

Skills and Abilities

• Excellent organisation and time management skills and the ability to manage a demanding administrative workload
• Excellent interpersonal and communication skills both written and oral
• Ability to work on own, autonomously with access to support via multiple teams
• Ability to delegate and provide support to others within the team
• Able to use initiative, but seek guidance when appropriate
• Able to work through tasks logically and systematically with attention to detail
• Ability to deal with a wide range of tasks and meet competing deadlines
• Ability to maintain confidentiality
• Ability to work with people at all levels, establishing key contacts with partners and creating networks.
• Excellent IT ability and understanding of Microsoft applications

Qualifications