Project & Implementation Manager UK-based, remote with occasional travel

Enroly Ltd; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

Enroly Ltd is seeking a Client Delivery & Success Lead to manage onboarding for their new product, Enroly Apply. This role involves working closely with university partners and internal teams to ensure successful implementation and integration. Ideal candidates will have experience in project management within the UK higher education sector and be comfortable in a SaaS environment.

Qualifications

• Proven success in project or implementation roles with complex clients.
• Strong experience in UK higher education admissions (domestic and international).
• Experience in SaaS or product-led environments.

Responsibilities

• Lead onboarding and implementation planning for new clients.
• Act as a trusted contact to university partners.
• Coordinate technical onboarding and integration with client-side stakeholders.

Skills

Project management

Communication

Stakeholder management

Technical awareness

Organizational skills

Experience in UK higher education admissions

SaaS experience

Tools

Student management systems

Job description

We’re looking for a strategic and confident operator to lead onboarding and long-term success for early partners of Enroly Apply - our newest and most ambitious product. You’ll work at the intersection of customer success, product delivery, and digital transformation, playing a pivotal role in ensuring our university partners get the most from their investment from day one.

This role involves working closely with our product and engineering teams, managing client delivery across an evolving roadmap, and coordinating integration planning. You’ll be essential in keeping stakeholders aligned, confident, and supported as we scale this exciting new product.

Key responsibilities

Client Delivery & Success

• Lead onboarding and implementation planning for new Enroly Apply clients.
• Act as a trusted contact to university partners, ensuring a smooth and structured rollout.
• Build strong senior relationships and maintain momentum through change/adoption.
• Partner closely with the Product team to stay ahead of delivery timelines and feature development.
• Translate product plans into clear, structured communication for clients.
• Manage expectations and maintain confidence, particularly where timelines, scope, or approach evolve.

Integration & Planning

• Coordinate technical onboarding and integration with client-side stakeholders and internal teams.
• Support data mapping, system alignment, and early user adoption strategies.

Process & Insight

• Capture structured feedback to shape both our product roadmap and our delivery playbooks.
• Create and evolve internal assets, best practices, and frameworks for client success.

Essential experience & skills

• Proven success in project or implementation roles with complex clients.
• Confident communicator with the ability to maintain senior stakeholder trust.
• Comfortable managing delivery timelines in the context of ongoing product development.
• Technically aware and confident in integration or data-focused conversations.
• Proactive, organised, and able to manage competing priorities independently.
• Strong experience in UK higher education admissions (domestic and international).
• Experience in SaaS or product-led environments.
• Familiarity with student management systems (e.g., Tribal, Ellucian, UCAS, Salesforce).

Requirements

• Based in the UK
• Right to work in the UK

About Enroly

Enroly is the most widely used platform in UK higher education for international student conversion and compliance. Our core product, CAS Shield, supports the critical offer-to-arrival phase and is now used by nearly 50% of UK universities.

With the launch of Enroly Apply, we’re expanding our platform to cover the entire application and admissions journey, creating the first end-to-end solution of its kind in the UK market.

Enroly was recently acquired by Ecctis, the UK’s leading authority on international qualifications and skills benchmarking. Ecctis delivers essential services including qualification evaluation, recognition frameworks, and global consulting to governments, education providers, and employers. Together, we’re building a future-proofed approach to student recruitment and enrolment, backed by unparalleled data, insight, and capability.

We're fixing international student recruitment with innovative solutions that our customers love.

Our values

• Experience matters. We strive for the best experiences for our customers, their global users and the Enroly team.
• Do less to do more. We prioritise impact over inputs, and give people the tools to achieve great things.
• Always innovate. We adopt cutting-edge frameworks and technologies to stay ahead of the game.
• Celebrate. We shout about the achievements of our team and partners.

Our products and services

CAS Shield is a 100% proprietary tool that automates the onboarding and arrival process for universities, their students and agents. The platform handles the repetitive and fatiguing tasks faced by university staff. This includes information and document requests, analysis of data/documents, screening for non-genuine students, and flagging at-risk students for intervention. The result is that university staff have more time for the qualitative aspect of student recruitment: providing human-to-human support to students.

Our data solutions offer universities ground-breaking real-time business reporting for the first time.

Our Services & Compliance Division provides our platform clients access to outsourced services provided by industry-leading consultants using Enroly technology.

Discover how we can streamline your processes, enhance outcomes, and empower your institution to thrive