Community Pharmacy Lead: Patient Care & Team Coach

Boots UK; Ayr; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Retirement savings plan

Employee discount

Annual bonus

Adoption/maternity leave pay

Flexible benefits

Wellbeing support

CPD time

GPhC/PSI fees reimbursed

Extra holidays option

Job summary

Boots UK in the United Kingdom is seeking a pharmacist with strong regulatory credentials to deliver NHS and private services, while upholding patient safety and high standards of care. You’ll mentor colleagues, collaborate with the store team, and actively engage with local healthcare professionals.

The role emphasizes leadership in patient care, clinic standards, and community representation, with opportunities to advance within Boots’ clinical services and network across regions.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Strong communication and relationship-building skills.
• Experience leading patient and customer care within a pharmacy setting.
• Passion for delivering essential, advanced and private services.
• A collaborative, team-first mindset and eagerness to coach others.

Responsibilities

• Deliver NHS, locally commissioned, and private services using both in-store and digital tools.
• Lead professional and legal standards for patient safety and pharmacy compliance.
• Monitor, evaluate, and continually improve standards of care and safety.
• Work with the Store Manager to develop the capability of the wider healthcare team.
• Grow talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way.
• Representing Boots within the local community and with healthcare professionals.

Skills

Regulatory registration

Communication skills

Patient care leadership

Deliver essential services

Collaborative mindset

Job description

Boots UK in the United Kingdom is seeking a pharmacist with strong regulatory credentials to deliver NHS and private services, while upholding patient safety and high standards of care. You’ll mentor colleagues, collaborate with the store team, and actively engage with local healthcare professionals.

The role emphasizes leadership in patient care, clinic standards, and community representation, with opportunities to advance within Boots’ clinical services and network across regions.