Community, Participation & Volunteering Co-ordinator

National Trust for Places of Historic Interest or Natural Beauty; Tees Valley; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Substantial pension scheme (up to 10%)

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days + buy-

Job summary

The National Trust is seeking a Community, Participation & Volunteering Co-ordinator at Ormesby Hall. The role focuses on championing engagement, coordinating activities, and expanding volunteering opportunities within local communities, including groups that are underrepresented.

You will recruit, support volunteers and foster partnerships across teams. Working 30 hours per week with some weekends, you’ll help ensure inclusive participation while upholding safeguarding and data standards.

Qualifications

• Experience in volunteer engagement and developing inclusive opportunities.
• Ability to manage and support a team.
• Strong communication and relationship-building skills.
• Confidence in using data and insight to guide decisions.
• Proactive, empathetic and inclusive approach.
• Knowledge of safeguarding, GDPR, and equality.

Responsibilities

• Champion engagement and coordinate activities to grow volunteering.
• Grow and diversify opportunities so more people can get involved.
• Recruit and support volunteers from local communities and build partnerships.
• Support volunteering work and community engagement, prioritising inclusivity.
• Ensure data and systems are well managed and used to inform decisions.
• Undertake Duty Manager responsibilities and be a main point of contact when needed.

Skills

Volunteer engagement

Participation

Relationship management

Data & insights

Coaching & collaboration

Communication

Job description

The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures and experiences. It means creating an inclusive environment where everyone can thrive.

Our roles are open to all. However, we particularly welcome applications from people from ethnically diverse communities because they are underrepresented at the Trust.

As our Community, Participation & Volunteer Co-ordinator, you will champion the value of engagement, support the team to co-ordinate activities, and help grow and diversify opportunities so more people can get involved with the National Trust. This is a varied role that requires excellent organisational skills, a proactive approach to problem-solving and strong relationship management skills.

Salary: £22,089.60 per annum (based on £27,612 full‑time equivalent)

Contract Duration: Fixed term until 30th June 2027

Working Pattern: You'll work 30 hours per week, including some weekends.

This role requires you to work with vulnerable groups including children, and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.

What it's like to work here

Ormesby Hall is part of a larger portfolio stretching across the North York Moors and Coast. You’ll report to the Community, Participation and Volunteering Manager and be part of the Community, Participation and Volunteering team, as well as the wider property team of more than 20 colleagues across the Gardens, House and Commercial teams. A key part of the role will involve recruiting and supporting volunteers, particularly from groups within the local community, and developing strong partnerships and working relationships.

Supporting our volunteering work and community engagement, you'll be putting people at the centre of our plans. You'll build strong partnerships, create inclusive volunteering opportunities, and recruit and support volunteers, particularly from groups within our local community. You'll support and value our many volunteers, and encourage community-led activities that help restore nature.

You'll support colleagues, champion best practice, and ensure our systems and data are well managed. You'll work to remove barriers to participation, ensuring underrepresented voices are heard and actively involved.

You'll also look to build collaborations and partnerships within our community by creating and supporting opportunities for people to share time and skills, actively supporting community, partner-led or independent activities.

The role also includes Duty Manager responsibilities. This includes overseeing the smooth day-to-day running of the property during opening hours and acting as the main point of contact for staff, volunteers and visitors in the event of an emergency, enquiry or complaint.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We'd love to hear from you if you have:

• an understanding of volunteer engagement, participatory practice and volunteer innovation
• experience in increasing participation and developing inclusive opportunities
• experience managing and supporting a team of people
• strong communication and relationship‑building skills
• the ability to coach and support others, and to work collaboratively across teams
• confidence in using data and insight to guide decisions
• knowledge of relevant legislation including safeguarding, GDPR, and equality
• a proactive, empathetic, and inclusive approach

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Ormesby Hall, Ormesby, Middlesbrough, TS7 9AS

Documents

Community, Participation & Volunteering Co-ordinator - B.pdf

Requirements

Compliance. Eligibility to Work in the UK

Additional information

Closing Date: 08 November 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.