Community Mental Health Crisis Peer Support Worker

Action Together; Oldham; Hybrid; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Company pension

Sick pay

Enhanced maternity leave

Enhanced paternity leave

Bereavement leave

Health and wellbeing programme

Gym membership

Job summary

TOGS Mind is seeking a Peer Support Worker to support adults in mental health crisis within an overnight community crisis hub in Greater Manchester. The role emphasizes empathy, trauma-informed practice, and recovery-focused support to explore difficulties and foster ongoing connection to care.

Drawing on lived experience, you will build trusting relationships, promote inclusion, reduce stigma, and empower individuals to achieve personal goals.

Qualifications

• Lived experience of mental health challenges is valued.
• Empathy and recovery-focused approach are essential.

Responsibilities

• Provide compassionate, non-judgemental support to adults in mental health crisis.
• Contribute to crisis prevention, de-escalation and recovery through meaningful relationships.

Job description

We have an opportunity for a Community Mental Health Crisis Navigator to join the organisation on a 12-month fixed term basis overseeing a pilot phase for one of two Greater Manchester Overnight Community Crisis Hubs.

Our Community Mental Health Crisis Service is an innovative, community-based alternative to hospital admission and emergency department attendance for adults experiencing mental health crisis, emotional distress and psychosocial challenges. Operating as an overnight crisis space, the service provides a safe, welcoming and recovery-focused environment where people can access immediate support, stabilisation, and connection to ongoing care.

As a Peer Support Worker, you will provide compassionate, non-judgemental support to adults experiencing mental health crisis or emotional distress. Drawing upon lived experience, peer support principles and recovery-focused practice, they create a safe, welcoming and supportive environment where individuals can explore their difficulties, identify strengths, develop coping strategies and access appropriate support. The role contributes to crisis prevention, de-escalation and recovery through meaningful relationships built on hope, empathy and shared understanding.

The role works collaboratively with statutory and voluntary sector partners to ensure people receive the right support at the right time, reduce escalation to acute services and are connected to appropriate ongoing services.

What you will bring to TOGS Mind:

As Peer Support Worker, you will bring empathy, authenticity, and a strong recovery-focused approach to your role. Your lived experience of mental health challenges will enable you to build trusting and meaningful relationships with individuals who may be facing similar difficulties. Your role is to provide hope, encouragement, and practical support, helping people to recognise their strengths and take an active role in their recovery journey. Through promoting inclusion, reducing stigma, and empowering individuals to achieve their personal goals, you will contribute to improving wellbeing, confidence, and independence of our service users.

Most importantly, you will share our commitment to recovery, trauma-informed practice and the belief that people can move beyond crisis when supported with compassion, dignity and hope.

For an informal discussion about this vacancy please contact Katie Keene, Crisis Service Manager, on 07776324556 or [e-mail]

Please refer to the full Job Description and Person Specification for further details – these can be accessed from our website atwww.togmind.org/vacancies

Key information

• Employer: Tameside, Oldham, Glossop and Stockport Mind
• Locations: Oldham
• Role Type: Fixed term
• Salary: Supplementary overnight premium for hours worked between 12am-6am.
• Working Hours: Full-Time

More about this role

• Closing Date: Monday 14th September 2026 at 12:00pm
• Closing Time: 24.00
• Anticipated Interview Date: Thursday, October 1, 2026 - 13:00
• Employee Benefits: Company pensionCompany sick payEnhanced maternity leaveEnhanced paternity leaveBereavement leaveHealth and wellbeing programmeGym membership
• Would You Consider A Job Share For The Role?: Yes

*We are a Disability Confident employer and are committed to offering opportunities to candidates with disabilities. We encourage applications from individuals with disabilities and guarantee an interview to people who meet the essential criteria for the role and have a disability as defined under the Equality Act 2010. Please state in your cover letter if you have a disability and let us know if you require any reasonable adjustments.

*Please note successful candidates will be required to complete a self-disclosure form and there is a requirement to complete a DBS check (Disclosure and Barring Service) upon being given a conditional offer. The type of DBS requested will be dependent on the nature of the role you are applying for

* Please note due to volume of applications we receive; we are unable to provide individual feedback at shortlisting stage.