Community Mental Health Centre Support Worker

Hywel Dda University Health Board; Haverfordwest; On-site; GBP 19,000 - 23,000; Full time

Job summary

Hywel Dda University Health Board is recruiting a Health Care Support Worker to join our Community Mental Health Team. The role focuses on supporting people with moderate to severe mental health difficulties, helping their recovery journey in the community and in home settings.

You will work alongside experienced practitioners, delivering interventions under supervision and developing skills in therapeutic support.

Qualifications

• Support a designated caseload in community mental health.
• Deliver compassionate, non-judgemental care in home and community settings.
• Record contacts in clinical notes and assist with admin tasks.

Responsibilities

• Supporting senior mental health practitioners to deliver responsive and effective care during assessment and treatment to a designated caseload of individuals experiencing moderate to severe mental health difficulties.
• Working in a compassionate and non-judgemental manner with individuals in their own homes, in the community and in health settings.
• Accurately recording contacts with individuals in clinical notes in a timely manner. Support the senior practitioner to complete all necessary administrative tasks.

Job description

Job Overview

We are looking to recruit a Health Care Support Worker to join our Community Mental Health Team. We are a well-established community mental health team.

The community mental health team work with people who are experiencing moderate to severe mental health difficulties. Supporting people through their journey of recovery from mental health difficulties.

The role of the support worker is to be part of/compliment the community mental health multi-disciplinary team in delivering interventions and support to promote the recovery people experiencing mental health difficulties.

The role of the support worker within the community mental health team is varied and there are opportunities for staff to develop skills in supporting therapeutic interventions, working under the supervision of a team of experienced senior mental health practitioners.

The team includes a number of very experienced support workers who the successful applicant will work alongside.

Main duties of the job

• Supporting senior mental health practitioners to deliver responsive and effective care during assessment and treatment to a designated caseload of individuals experiencing moderate to severe mental health difficulties.
• Working in a compassionate and non-judgemental manner with individuals in their own homes, in the community and in health settings.
• Accurately recording contacts with individuals in clinical notes in a timely manner. Support the senior practitioner to complete all necessary administrative tasks.

Applications will be welcomed from candidates who are enthusiastic about supporting people experiencing moderate to severe mental health difficulties in a compassionate and holistic manner.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 16/10/2026.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.