Community Manager

Royal College of Nursing; Greater London; Hybrid; GBP 47,000 - 58,000; Full time

Job summary

Royal College of Nursing is seeking a hands-on Community Manager to lead Nest, our digital community for nurses and health professionals in London. You will combine community building, content creation, engagement, moderation and relationship management to help members find value and feel welcome.

You'll support volunteer leaders, analyze engagement trends and work with colleagues to improve the user experience, delivering online experiences that bring people together and foster professional

Qualifications

• Experience managing online communities or digital engagement platforms.
• Strong communication and relationship-building skills.
• Experience creating or coordinating engaging digital content.
• Ability to use data and user feedback to improve engagement.

Responsibilities

• Build and grow Nest community through engagement and content.
• Moderate conversations and manage sensitive discussions professionally.
• Support volunteer community leaders and drive growth using data insights.
• Collaborate to improve user experience on the platform.

Skills

Community management

Content creation

Engagement

Moderation

Relationship building

Job description

The Royal College of Nursing is launching and growing Nest, our digital community platform. Nest brings together nurses, healthcare professionals, leaders and experts to share knowledge, build connections and support professional development.

As our Community Manager, you'll play a leading role in making Nest a lively, valuable and welcoming place to be.

This is a hands on role where you'll combine community building, content creation, engagement, moderation and relationship management. You'll help people find value in the platform, support volunteer community leaders, encourage meaningful conversations and use insight and data to help the community grow.

No two days will be quite the same. One day you might be helping launch a new community, the next analysing engagement trends, supporting a webinar, developing resources for community leaders or working with colleagues to improve the user experience.

If you enjoy bringing people together, creating engaging online experiences and helping communities thrive, we'd love to hear from you.

Proud member of the Disability Confident employer scheme

Community Manager

Company: Royal College of Nursing

Salary: £46,623 to £58,089 a year

Hours: Full-time

Location: London, W1G 0RN

Working pattern: Hybrid - 3 days remote

Job type: Contract

Posting date: 2 Nov 2026

Closing date: 23 Nov 2026

Essential requirements

We're looking for someone who understands what makes people participate, contribute and keep coming back to a community.You'll have experience managing online communities, membership platforms or digital engagement programmes, and you'll be comfortable balancing day-to-day community management with longer-term growth and development.To succeed in this role, you'll need:Experience managing or growing online communities or digital engagement platforms.Strong communication and relationship-building skills.Experience creating or coordinating engaging digital content.Confidence moderating discussions and managing sensitive situations professionally.The ability to use data and user feedback to improve engagement and participation.Strong organisational skills and the ability to manage multiple priorities.A commitment to creating inclusive, welcoming and respectful online spaces.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.