Community Link worker

Recovery Focus; Blaby; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Annual leave 27-32 days

Pension scheme

Life assurance

Birthday leave

Cycle to Work

Employee assistance

Job summary

Waythrough is recruiting a Community Link Worker to provide information, advice and direct support to people referred from police custody, courts and prisons across London. The role includes travel across local delivery sites and a blend of office-based and outreach work.

You will operate in a Liaison and Diversion team, build trusting, holistic relationships, advocate for vulnerable adults, and ensure access to mental health and social care services using trauma-informed practice.

Qualifications

• Compassionate, resilient and passionate about supporting people facing challenges.
• Thrives in a fast-paced, multi-disciplinary environment.
• Able to help navigate services and make positive progress.

Responsibilities

• Provide needs-led, person-centred support following triage and assessment.
• Work collaboratively with clients, families, health and social care professionals, criminal justice partners, and wider service colleagues to ensure positive outcomes.
• Build trusting, holistic relationships with clients using trauma-informed approaches and motivational strategies.
• Encourage engagement with peer support networks and individuals with lived experience to enhance recovery and reduce isolation.

Skills

Compassionate

Resilient

Trauma-informed

Empathy

Collaborative

Job description

Community Link Worker

Location: London
Working Hours: 37 (includes weekend and evening work)
Contract Type: Permanent
Salary: £28,475-£32,219

The role is London-based, with your main base agreed on offer and potential travel across local delivery sites.

Make a real difference in your community

Waythrough is delighted to be recruiting a Community Link Workers to join us. This is an exciting opportunity to be part of a new, dynamic service supporting some of the most vulnerable individuals in the criminal justice system.

About the Role

As a Community Link Worker, you will provide information, advice, guidance, and direct individual support to people referred from police custody, courts, and prisons. Many individuals accessing our service may present with a range of mental health disorders, complex needs, or specialist rehabilitation requirements. This includes those with learning disabilities and autistic people eligible for forensic mental health support.

This role is central to the Liaison and Diversion multi-disciplinary team. You will work closely with colleagues, advocating for vulnerable adults with multiple needs and ensuring they receive appropriate intervention and wraparound support.

You will be required to travel across the North and Central London area. All sites are accessible via public transport (please note we do not provide parking). The role includes a blend of office-based working and outreach, which may involve working in police stations and custody suites. As such, enhanced vetting may be required.

What You’ll Do

• Provide needs-led, person-centred support following triage and assessment, helping individuals access appropriate services to meet their mental health, social care, and wellbeing needs.
• Work collaboratively with clients, families, health and social care professionals, criminal justice partners, and wider service colleagues to ensure positive outcomes.
• Build trusting, holistic relationships with clients using trauma-informed approaches, empathy, and motivational strategies that support engagement and change.
• Encourage engagement with peer support networks and individuals with lived experience to enhance recovery and reduce feelings of isolation.

What we’re looking for:

We are seeking individuals who are compassionate, resilient, and passionate about supporting people facing significant challenges. You will thrive in a fast-paced, multi-disciplinary environment and be committed to helping others navigate services and make positive progress.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

Closing Date

2026-10-16