Community Liaison Officer

Morson Talent; Lowestoft; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Community Liaison Officer to support the East Anglia TWO Windfarm project. This contract role focuses on community engagement during the construction phase. The successful candidate will implement the community engagement strategy, maintain communication with community members, and manage public information events. Ideal for someone with a humanities degree and excellent communication skills, this position offers a chance to work closely with community groups and contractors, ensuring effective community liaison and engagement throughout the project. A rewarding opportunity for those passionate about making a positive impact in local communities.

Qualifications

• Proven track record in event management and community engagement.
• Excellent communication and presentational skills across various media.

Responsibilities

• Implement community engagement strategy for the East Anglia TWO Windfarm project.
• Maintain communication records and respond to public inquiries.

Skills

Excellent communication skills

Event management

Teamwork

Self-motivated

IT skills

Social marketing skills

Education

Humanities degree (English, History, Psychology, Marketing, Media)

Tools

Tractivity database

Community Engagement tools

Job description

Our client, Scottish Power Renewables, is currently recruiting for a Community Liaison Officer to join the team on a contract basis based in Lowestoft.

This is a contract role initially until the end of the year but may be extended for the long term.

Scope of the role
To support the East Anglia TWO Windfarm project with community engagement during the construction of the onshore works. The core aspects of this role will be:

1. Implement the community engagement strategy as set out in the Code of Construction Practice (CoCP).
2. Maintain a record of all communication with community members.
3. Answer requests from the public and community for information about the projects.
4. Maintain the complaints procedure with monthly reporting and feedback to ensure issues are resolved in a timely and appropriate manner.
5. Maintain a procedure for responding to situations efficiently and effectively and liaise and discuss actions/issues for resolution with the relevant teams.
6. Build working relationships with community groups.
7. Facilitate and co-ordinate public information events as and when required.
8. Work closely with the appointed contractors carrying out onshore works and review their programme of works to assess the likelihood of community concerns, identify solutions, and take responsibility for ensuring these are in place.

Communication tools will be made available to the Community Engagement Officer. These will include:
• The SPR East Anglia project website
• The SPR East Anglia Offshore Wind Community Newsletter
• Tractivity database of website registered stakeholders and identified local community stakeholders
• Landowner contact database as provided by SPR Land Agents.

The CLO will also be expected to familiarise him or herself with:
• The Development Consent Order and Environmental Statement for East Anglia TWO
• The Code of Construction Practice (CoCP)
• The Required Discharge Documents (RDDs)

Minimum Criteria
• A humanities degree in English, History, Psychology, Marketing, or Media
• Excellent communication and presentational skills across a variety of media and the ability to meet deadlines, with relevant communications experience
• Proven track record of event management
• The ability to work as part of a team and to organise other teams to assist with community liaison.
• Self-motivated and able to work independently
• Excellent IT and social marketing skills
• Local to East Anglia
• Full UK driving licence