Community Leisure Supervisor

Stoke Damerel Community College and Scott Medical and Healthcare College; Plymouth; Presencial; GBP 28.000 - 32.000; Jornada completa

Descripción de la vacante

Stoke Damerel Community College and Scott Medical and Healthcare College in Plymouth seeks a reliable Community Leisure Supervisor to lead daily operations of our community facilities, including the gym, cafe and front of house. You will be the on-site contact, ensuring a safe, welcoming environment for staff, students and visitors.

You will collaborate with the Community Leisure Manager to drive customer satisfaction, increase memberships, lettings and revenue, and create a positive community

Formación

• Knowledge of the sports and leisure industry.
• Focus on delivering positive community outcomes.
• Experience in customer-facing environments.

Responsabilidades

• Support the Community Leisure Manager in delivering high quality customer service across the facility.
• Be the on-site lead, coordinating staff to cover facility needs and handling enquiries, complaints and emergencies.
• Work with the manager to grow gym memberships, lettings and overall revenue for the hub.

Conocimientos

Sports & Leisure knowledge

Customer service

Descripción del empleo

Be Part of Something Bigger

At Stoke Damerel Community College and Scott Medical and Healthcare College, we are looking for a reliable and enthusiastic Community Leisure Supervisor to join our welcoming team and support the continued success of our community facilities including the Community Gym, Community Cafe and Front of House areas.

This is an excellent opportunity to make a real difference, working collaboratively with colleagues to ensure the community leisure facilities run smoothly and efficiently. Your contribution will help create a safe, organised and positive environment where staff, students and visitors feel supported, valued and able to thrive.

About the Role

As Community Leisure Supervisor, you will play a central role in driving operational excellence and deliver exceptional experience for all facility users. As a primary point of contact for colleagues, students, parents and external stakeholders, you will supervise daily operational and administrative processes and foster a welcoming, professional environment that maximises customer satisfaction across our community leisure facilities.

Main duties of the role include

• Support the Community Leisure Manager in implementing and monitoring guidelines and procedures to ensure a high level of customer service across the facility.
• Be the lead person on site, utilising the team efficiently to cover all requirements of the facility and being the point person for enquiries, complaints, and emergencies.
• Work with the Community Leisure Manager to increase gym membership, lettings and overall revenue, increasing the profile of the Sports and Community Hub

We are looking for an individual who:

• Has knowledge of the sports and leisure industry
• Is focused on delivering positive community outcomes
• Holds experience of working in a customer -facing environment

About Stoke Damerel Community College and Scott Medical and Healthcare College

The Stoke Damerel & Scott College campus is based in the heart of the city centre of Plymouth with stunning view of the Plymouth Sound and easy walking distance of the most accessible city waterfront. We are a vibrant and forward thinking community of teachers and learners. Our students, staff and governors believe that Stoke Damerel and Scott Medical &Healthcare College are very special schools - caring, happy, aspirational. We have an excellent teaching and support staff team who themselves demonstrate and encourage a lifelong love of learning, both within and beyond our curriculum.

Our colleges foster a culture of high expectation and aspirations, which is inherent in everything we do. Students are justifiably proud of their schools and their achievements and there is a strong sense of collaboration where students and staff are united in their desire to learn and improve. Our teaching staff embrace new pedagogical practice and the latest technology to offer students 24/7 learning.

Our schools have built our ethos on a strong set of core values which underpin everything that we do. Our aim is to give students a greater chance of success in whichever field they wish to work in. We value the wider education of every child and have a broad programme of character development opportunities including international travel and adventurous trips to give our students the very best chance of success.

Stoke Damerel Community College is a 11-18 mixed comprehensive school with approximately 1300 students, including our Sixth Form.

Scott Medical Healthcare College is a 14 - 19 mixed studio school with approximately 50 students per year group, specialising in a curriculum and vocational enrichment programme tailored towards students wishing to follow a career in medicine and healthcare

Why Join Greenshaw Learning Trust?

At Greenshaw Learning Trust, collaboration sits at the heart of everything we do. As part of our family of schools, you'll benefit from shared expertise, high-quality professional development and opportunities to grow your career across the Trust.

We offer our staff:

• Professional development and career progression
• Generous pension scheme
• Blue Light Card
• Employee Assistance Programme
• Gym discounts
• Free eye tests
• Car Benefit Scheme
• Cycle to work scheme
• Being part of a supportive and ambitious organisation

The closing date for receipt of applications is Sunday 1st November 2026. We reserve the right to appoint before the closing date.

We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know.

Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.