Community Integration Officer

Shaw Trust; Leeds; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

2 paid volunteering days

Enhanced pension

Life assurance at 3x salary

Funded qualifications

Inclusive colleague networks

Health & wellbeing support

Job summary

Shaw Trust is seeking a Community Integration Officer to proactively engage with local community groups, Job Centres and NHS services to increase referrals and participant starts across West Yorkshire. The role focuses on community-based delivery, cross-sector collaboration and improving engagement with Shaw Trust's IPS service.

You will travel across Leeds, Bradford, Wakefield and Kirklees, building partnerships with health professionals, employers and community organisations.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in stakeholder engagement and partnership development.
• Ability to travel across West Yorkshire and work in community settings.

Responsibilities

• Engage with local community groups, Job Centres, NHS and local authorities to source referrals.
• Promote Shaw Trust's IPS service and support seamless referrals.
• Build and maintain relationships with partner organisations to maximise participant starts and engagement.
• Assess eligibility and signpost participants to appropriate services.
• Use data and feedback to drive engagement and performance.

Job description

As a Community Integration Officer, you will be proactively engaging with local Community Groups, Local Authorities, Job Centres and the NHS to source and increase the number of eligible participants that will form part of our IPS delivery in West Yorkshire.

As a Community Integration Officer, you will build and maintain strong relationships with Job centre Plus, NHS services, local authorities and community organisations to increase referrals and engagement with Shaw Trust's IPS service across West Yorkshire. Working predominantly within the community, you will promote our services, support a seamless referral process and work closely with operational teams to maximise participant starts, attendance and re-engagement. This role requires regular travel across the contract area and the ability to confidently engage with stakeholders through both face-to-face and digital channels.

You’ll work closely with:

• Health professionals, community groups and service providers to establish new referral routes and increase participant engagement.
• Employers, to create job opportunities
• Participants who are no longer engaging to try and re-engage them in the programme

This is a performance-focused role, with clear targets around referrals, job starts, and sustained employment. But more than that, it's about changing lives.

We welcome applicants from local residents in the areas of delivery.

Areas of Delivery

• Leeds
• Bradford
• Wakefield
• Kirklees

This is a community-based role. You'll work peripatetically across your chosen area(s), supporting clients where they are.

Recruitment Timeline

Shortlisted candidates will be invited to attend an Assessment Centre on:

• 14th or 15th October - Leeds
• 20th or 21st October - Huddersfield

Should we be successful in winning this contract, Community Integration Officer will start induction in November.

What You’ll Do

• Build and maintain strong relationships with Jobcentre Plus, NHS services, local authorities, community organisations and other referral partners.
• Promote the IPS service through presentations, networking events and targeted community engagement activities.
• Increase awareness of the service and generate referrals by engaging with local stakeholders and underrepresented communities.
• Support individuals to access the right services by assessing eligibility and signposting to appropriate provision where required.
• Use data, stakeholder feedback and success stories to drive engagement, improve performance and maximise programme starts.
• A passion for helping people with health conditions and other barriers move closer to employment and independence.
• Experience of building effective partnerships and engaging with a range of external stakeholders.
• Confidence presenting information, promoting services and representing an organisation professionally.
• Strong organisational, communication and influencing skills, with the ability to manage competing priorities.
• Knowledge of employment support, welfare-to-work, health services or community-based provision, with an understanding of the barriers people may face.

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Are you passionate about helping people with mental and /or physical health support needs find meaningful, sustainable employment? Do you want to be part of a service that transforms lives through work, inclusion, and wellbeing?

Please note that all successful candidates will be subject to pre-employment checks, including an enhanced adult & Child DBS check, employment references, and verification of the right to work in the UK.

Why Join Us

• 25 days annual leave (plus bank holidays), rising to 28 with service - plus the option to buy more
• 2 paid volunteering days each year
• Enhanced pension after 6 months
• Life assurance at 3x your salary
• Funded qualifications including apprenticeships
• Inclusive colleague networks (LGBTQ+, Disability, Neurodiversity, Women's, Menopause, and more)
• Health & wellbeing support, including EAP and a health cash plan