Community Impact Volunteer Coordinator (Hybrid, Part-Time)

AWD online; Eastbourne; Hybrid; GBP 14,000 - 15,000; Part time

Job summary

AWD online is seeking a Volunteer Coordinator to develop and coordinate a volunteer unit across East Sussex, with hybrid working and a requirement to attend one of the organisation’s properties weekly in Eastbourne, Seaford, Crowborough or Bexhill. The role supports individuals and families with complex needs and survivors of domestic abuse.

You will supervise volunteers, promote services, build relationships with partners, and ensure safe, professional practice while meeting outreach and

Qualifications

• Experience of working within, or a good understanding of, the voluntary sector
• Experience coordinating volunteers, staff, projects or planned activities
• Experience of delivering training, inductions or group sessions
• An understanding of domestic abuse, including experience or knowledge of working with survivors and/or perpetrators
• Experience of working within a multi-agency environment
• An understanding of the Criminal Justice System
• Practical knowledge and experience of volunteering
• Strong skills in assessing and managing risk
• Excellent communication, interpersonal and relationship-building skills
• The ability to influence, motivate and engage others
• Strong organisational skills and the ability to manage competing priorities and deadlines
• Confidence using Microsoft Office, databases and systems for case tracking and management information
• The ability to research, analyse and interpret information and use it to inform decisions
• Initiative, motivation and a positive, solution-focused approach
• The ability to work collaboratively while also being confident working independently
• A willingness to travel for internal and external meetings and events

Responsibilities

• Coordinate and support a team of volunteers, providing regular supervision and guidance
• Promote services to professionals, assess appropriate referrals and allocate volunteer support
• Develop and maintain positive relationships with colleagues and external stakeholders
• Identify and manage risks, ensuring volunteers understand boundaries when working with people with complex needs
• Support volunteers to work safely, confidently and professionally with appropriate boundaries
• Organise regular volunteer meetings, networking opportunities, and community events
• Coordinate events from planning to on-site support for volunteers
• Assist with volunteer recruitment, interviews, inductions and training
• Help volunteers and participants share experiences through feedback and stories of impact
• Ensure records and documentation are accurate and up-to-date
• Represent the organisation at external meetings and events
• Contribute to safeguarding, Prevent and safe, inclusive services
• Handle personal information in line with data protection requirements
• Take responsibility for own learning and development
• Facilitate mentoring relationships by supporting communication and progress

Skills

Volunteer coordination

Training delivery

Risk assessment

Communication

Microsoft Office

Documentation

Tools

Case tracking systems

Microsoft Office

Job description

AWD online is seeking a Volunteer Coordinator to develop and coordinate a volunteer unit across East Sussex, with hybrid working and a requirement to attend one of the organisation’s properties weekly in Eastbourne, Seaford, Crowborough or Bexhill. The role supports individuals and families with complex needs and survivors of domestic abuse.

You will supervise volunteers, promote services, build relationships with partners, and ensure safe, professional practice while meeting outreach and