Community Hub Developer & Outreach Advocate

Action Together; Manchester; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Health Assured membership

Employee assistance programme

Professional development

Cycle and tech loan schemes

Company pension scheme

Job summary

Action Together in Manchester seeks a friendly Community Development Worker to help run our Community and Family Hub, engaging families, volunteers and local partners. You will help deliver activities, support frontline services and develop new provisions with volunteers.

You will keep records, assist with bookings, and collaborate with teams to ensure inclusive, safeguarding-focused services for diverse communities.

Qualifications

• A sense of humour and an authentic, caring nature with plenty of initiative.
• Good organisational skills and attention to detail.
• Energy and adaptability to handle the unexpected.
• Confident talking to people from all walks of life and building warm relationships.
• Experience of face-to-face care/support/services/programmes.
• Ability to manage bookings, follow up enquiries and keep records.
• Clear written and verbal communication with the public, colleagues and partners.
• Proven experience in outreach or encouraging non-users to engage with services.
• Experience working with families/parents with children.
• Experience supporting adults or families with information, advice or forms.
• Experience gathering feedback and measuring activity impact.
• Experience running a community space or coordinating room bookings.

Responsibilities

• Help deliver welcoming community activities and services for adults and families.
• Deliver light touch forms/advice sessions.
• Develop new provision alongside volunteers.
• Engage with the community and local partners to widen activity at Manchester Settlement.
• Listen to community voices and shape centre activities.
• Support and encourage volunteers to contribute their skills.
• Build strong relationships with partners using our spaces.
• Increase partnerships to broaden services available from the hub.
• Be a welcoming presence and assist with day-to-day delivery.
• Keep records of activity, participation and feedback to show impact.

Skills

Sense of humour

Caring nature

Initiative

Organisational skills

People communication

Teamwork

Listening

Digital literacy

Problem solving

Community development

Equality & inclusion

Safeguarding knowledge

Outreach experience

Family/child work

Feedback collection

Venue management

Local support services knowledge

Tools

Email

Online calendars

Spreadsheets

Job description

Action Together in Manchester seeks a friendly Community Development Worker to help run our Community and Family Hub, engaging families, volunteers and local partners. You will help deliver activities, support frontline services and develop new provisions with volunteers.

You will keep records, assist with bookings, and collaborate with teams to ensure inclusive, safeguarding-focused services for diverse communities.