Community Housing Officer — Hybrid Field-Based

Together Housing; Hebden Bridge; Hybrid; GBP 30,000 - 37,000; Full time

Benefits offered by this job

LGPS pension

Job summary

Together Housing is seeking a Neighbourhood Officer to manage a patch across Upper Calder Valley, combining field-based and home working. You’ll deliver tenancy management, support customers, and help build sustainable communities. Travel across the Upper Calder Valley is essential.

Starting salary of £33,758 per annum with a fixed-term contract until March 2027. Hybrid working and 37 hours per week, with weekly Halifax office meetups.

Qualifications

• Full UK driving licence and access to a car.
• Experience/knowledge of housing, lettings or social housing preferred.
• Strong face-to-face customer service skills.
• Experience dealing with the public in person/phone in challenging situations.

Responsibilities

• Address anti-social behaviour, lettings and property exchanges, repairs, rent management and safeguarding.
• Collaborate with multi-agency teams and participate in meetings to improve service quality.
• Advise residents on housing issues and conduct property viewings; enforce tenancy conditions.

Skills

Driving licence

Housing/lettings experience

Customer service

Public interaction

Job description

Together Housing is seeking a Neighbourhood Officer to manage a patch across Upper Calder Valley, combining field-based and home working. You’ll deliver tenancy management, support customers, and help build sustainable communities. Travel across the Upper Calder Valley is essential.

Starting salary of £33,758 per annum with a fixed-term contract until March 2027. Hybrid working and 37 hours per week, with weekly Halifax office meetups.