Community Housing & Neighbourhood Officer

Incommunities; Bradford; Sur place; GBP 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Social Housing Pension Scheme with up

28 days annual leave

Essential car user allowance

Training, development andqualification

Résumé du poste

Incommunities is recruiting a Neighbourhood Housing Officer on a fixed-term basis until 31 December 2026. You will deliver a high quality housing management service across a patch, conduct estate and home inspections, and collaborate with partners to keep neighbourhoods safe and welcoming.

Role emphasizes strong customer service, stakeholder engagement and data handling using MS Office. DBS check and right-to-work in the UK are required; salary is £33,646 per year (pro rata) with related

Qualifications

• Experience of dealing with customers face to face in a housing related role.
• Ability to gather, record and analyse data using manual and electronic systems (Microsoft packages).
• Flexible and adaptable approach to a changing workload.
• Demonstrable experience in writing and communicating clearly to different audiences.

Responsabilités

• Deliver a high quality housing management service and ensure landlord duties are fulfilled.
• Co-ordinate a full range of housing services to keep neighbourhoods clean and safe.
• Spend 80% of time out in neighbourhoods and inspect properties and tenancy records.
• Identify risks, ASB and tenancy breaches and put in place action plans.
• Develop neighbourhood action plans and sustain positive stakeholder relationships.

Connaissances

Customer service

Housing management

ASB handling

Stakeholder engagement

Data entry

MS Office

Outils

Microsoft Office

Description du poste

Incommunities is recruiting a Neighbourhood Housing Officer on a fixed-term basis until 31 December 2026. You will deliver a high quality housing management service across a patch, conduct estate and home inspections, and collaborate with partners to keep neighbourhoods safe and welcoming.

Role emphasizes strong customer service, stakeholder engagement and data handling using MS Office. DBS check and right-to-work in the UK are required; salary is £33,646 per year (pro rata) with related